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Mercedes-Benz of Plano

Plano, TX

4.8
2,135 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,135 reviews

March 20, 2022

The work was done as described, delivered on time and Aly my advisory was very professional and courteous. More

by Tad Parnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aly Lalani
Mar 21, 2022 -

Mercedes-Benz of Plano responded

Tad, thanks for the 5-stars! We're glad to hear Aly was professional and courteous! We're pleased you had a positive experience with us and we look forward to serving you again next time! Take care!

March 20, 2022

We appreciated the courtesy once we were able to make the appropriate connections. The job was well done and issues resolved. It was a matter of making the right connections. More

by rita3235
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Stewart
Mar 20, 2022 -

Mercedes-Benz of Plano responded

rita3235, thanks for the 5-stars! We're glad to hear our team was courteous and the job was done well! We're pleased you had a positive experience with us and we look forward to serving you again next time! Thanks again!

March 19, 2022

Glenn is really great! I am always in the loop about my vehicle thanks to his accessibility. I always get excellent service at MBZ Plano. More

by HH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Manther
Mar 20, 2022 -

Mercedes-Benz of Plano responded

HH, thanks for the 5-stars! We're happy to hear Glenn keeps you in the loop and provides you with excellent service! We're pleased you had a positive experience with us and we look forward to serving you again next time! Take care!

March 18, 2022

Top notch service, especially Asif. Thank you for everything you do to ensure customer satisfaction. More

by Lisa Maloney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asif Mohideen
Mar 18, 2022 -

Mercedes-Benz of Plano responded

Lisa, thanks for the 5-stars! We're happy to hear Asif provided you with top notch service! We're pleased you had a positive experience with us and we look forward to serving you again next time! Thanks again!

March 18, 2022

As I have mentioned before, the Plano dealership is very knowledgeable and welcoming to new and existing customers! Whenever you arrive for service, the staff does not hesitate to help. Just like we have l More

by JHF2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Henley
Mar 19, 2022 -

Mercedes-Benz of Plano responded

JHF2017, thanks for the 5-stars! We're happy to hear Marc Henley and Don Hubbard earned your loyalty! We're pleased you had a positive experience with us and we look forward to serving you again next time! Take care!

March 18, 2022

Eric is so helpful and courteous. .. such an asset to the company. We appreciate his help during a difficult time of the car owners sudden death More

by DeborahOutlaw
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric..service
Mar 19, 2022 -

Mercedes-Benz of Plano responded

DeborahOutlaw, thanks for the 5-stars! We're glad to hear Eric is helpful and courteous! We're pleased you had a positive experience with us and we look forward to serving you again next time! Best wishes!

March 18, 2022

Very professional service team. Nice work-while-waiting area as well. Would recommend this dealership to a friend needing service on a Mercedes More

by jlthom45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Garcia
Mar 19, 2022 -

Mercedes-Benz of Plano responded

jlthom45, thanks for the 5-stars! We're glad to hear our service team is professional and earned your recommendation! We're pleased you had a positive experience with us and we look forward to serving you again next time! Thanks again!

March 18, 2022

Thank you for asking. I speak with my mom every day. We have good and bad days but we take what we can get. Say hi to your wonderful husband. Looking forward to seeing you More

by bernewayn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Henderson
Mar 18, 2022 -

Mercedes-Benz of Plano responded

bernewayn, thanks for the 5-stars! We're pleased you had a positive experience with us and we look forward to serving you again next time! Best wishes!

March 17, 2022

Great customer service was render during my visit! ! Thanks for taking care of my need!! More

by D. Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge
Mar 17, 2022 -

Mercedes-Benz of Plano responded

D. Davis, thanks for the 5-stars! We're happy to hear customer service was great and we took care of your needs! We're pleased you had a positive experience with us and we look forward to serving you again next time! Take care!

March 17, 2022

Aly is sooooo phenomenal. He's friendly, knowledgable, informative, and is just amazing. The service I today was absolutely amazing ,and my vehicle looks so great that I wasn' More

by CJÉ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aly Lalani
Mar 18, 2022 -

Mercedes-Benz of Plano responded

CJÉ, thanks for the 5-stars! We're happy to hear Aly is phenomenal and made certain that you were exceptionally pleased! We're pleased you had a positive experience with us and we look forward to serving you again next time! Take care!

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