Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Mercedes-Benz of Plano

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,135 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
Contact Dealership
View Awards

6455 Dallas Pkwy

Plano, TX

75024

Directions

By Type

Showing 2,135 reviews

January 12, 2022

Excellent and timely service really impressed with the updates and rental car service was amazing More

by irfanali72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence King III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2022 -

Mercedes-Benz of Plano responded

irfanali72, thank you for noting excellent and timely service! We love hearing you were kept in communication working with Lawrence. Thank you for taking time to share feedback. See you next time. Thanks again!

January 08, 2022

Good experience, Eric was a great sales agent, made me happy. Will come back for services again. Very happy More

by AngelpAl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2022 -

Mercedes-Benz of Plano responded

AngelpAl, thank you for sharing 5-star praise and noting your experience with Eric. We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

January 04, 2022

This dealership is excellent! From staff to quality of work. Very efficient. I have used them for my car service for many years and never been disappointed. More

by Clair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Bunton
Report | Print
Jan 05, 2022 -

Mercedes-Benz of Plano responded

Clair, thank you for sharing 5-star praise and noting your experience with Chad. We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Best wishes!

January 03, 2022

Great service, professional, and knowledgeable - as usual. Our car buying experience was fast with them for the last 20 years has been exceptional! More

by jorgensen.rich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ortega
Report | Print
Jan 04, 2022 -

Mercedes-Benz of Plano responded

jorgensen.rich, thank you for sharing 5-star praise and noting great, professional service over the last 20 years! We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

January 02, 2022

The service is great! Aly Khan is an amazing service advisor. He always goes above and beyond to help his clients More

by aqamar87O
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aly Khan Lalani
Report | Print
Jan 03, 2022 -

Mercedes-Benz of Plano responded

aqamar870, thank you for noting great service with Aly! We sure appreciate your kind words and look forward to your future visits. Thanks again!

January 02, 2022

Eli Garcia was thorough, careful and helpful. Cedric While also helped out with my paper work which was appreciatef More

by Pclipp
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yomi Afolabi
Report | Print
Jan 03, 2022 -

Mercedes-Benz of Plano responded

Pclipp, thank you for your mention of working with Eli and Cedric! We appreciate your business and your feedback and we look forward to serving you additionally next time. Thanks again!

January 01, 2022

Very nice and knowledgeable! Answered all my questions and did a great job on my car. Thanks! More

by ERR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
Report | Print
Jan 02, 2022 -

Mercedes-Benz of Plano responded

ERR, thank you for noting a nice experience with knowledgeable staff. We're pleased to hear that working with Jay was excellent and that you had all questions answered. Enjoy the new ride! Thanks again.

December 30, 2021

Great people to buy a car from!! Love the car!! Ryan Marshall was awesome to work with!! More

by tmathew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Peters, Ryan Mitchell
Report | Print
Jan 01, 2022 -

Mercedes-Benz of Plano responded

tmathew, thank you for sharing praise and noting a great experience working with Ryan on your new car purchase! See you next time! Happy New Year!

December 16, 2021

Outstanding performance very good customer service plaese continue with a great service and happy holidays More

by Lester
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Reininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2021 -

Mercedes-Benz of Plano responded

Lester, thanks for your praise and mention of working with Brandon! We appreciate your kind words and pleased to hear you've received 5-star service. See you next time! Happy Holidays to you as well!

December 13, 2021

Marc Henley of MB Plano was very attentive to my concerns regarding service to my vehicle. He reflects the caring attitude that this dealership has toward its customers. More

by rjbernie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Henley
Report | Print
Dec 14, 2021 -

Mercedes-Benz of Plano responded

rjbernie, thanks for sharing 5-star praise regarding your experience working with Marc in service! We appreciate your feedback and look forward to serving you on future visits. Thanks again!

1
...
114
115
116
...
214