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Mercedes-Benz of Plano
Plano, TX
2,139 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,139 reviews
January 27, 2022
Disinterested service. Non existent communication. Got far superior service on my Ford company car. And BMW service is far and away superior Never again far superior service on my Ford company car. And BMW service is far and away superior Never again More
by david.branigan
Employees Worked With
January 12, 2022
Brandon Gurley, Certified Sales Consultant, provided excellent service and was very knowledgeable of the specific SUV we purchased. The staff involved with the new SUV purchased were professional, frien excellent service and was very knowledgeable of the specific SUV we purchased. The staff involved with the new SUV purchased were professional, friendly, and made us feel like part of the dealership family. Nick Williams in the Finance Dept. was very informative and helpful when discussing the financing and warranty agreements. The overall experience was very satisfying and would recommend purchasing a vehicle from the Plano Dealership and Brandon Gurley. More
by paul.thorp
January 12, 2022
Excellent and timely service really impressed with the updates and rental car service was amazing updates and rental car service was amazing More
by irfanali72
Employees Worked With
January 12, 2022
In-take process can be a bit busy but overall professional, friendly and knowledgeable. Service and repairs are of the quality I expect from dealership. professional, friendly and knowledgeable. Service and repairs are of the quality I expect from dealership. More
by JSL MB Customer
Employees Worked With
Eli Garcia
January 04, 2022
This dealership is excellent! From staff to quality of work. Very efficient. I have used them for my car service for many years and never been disappointed. work. Very efficient. I have used them for my car service for many years and never been disappointed. More
by Clair
Employees Worked With
Chad Bunton
January 03, 2022
Great service, professional, and knowledgeable - as usual. Our car buying experience was fast with them for the last 20 years has been exceptional! usual. Our car buying experience was fast with them for the last 20 years has been exceptional! More
by jorgensen.rich
Employees Worked With
Tony Ortega
