
Mercedes-Benz of Plano
Plano, TX
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Service on vehicle good but customer service very poor. Made to wait over 15 mins and treated very indifferently by service adviser. Calls for status not returned. Made to wait over 15 mins and treated very indifferently by service adviser. Calls for status not returned. More
My service adviser Eli provided excellent customer service! Even though this was not my regular dealership, I was treated with the utmost respect and courtesy. service! Even though this was not my regular dealership, I was treated with the utmost respect and courtesy. More
Ali is a GREAT Service Advisor. His rapid response and attention to detail is quite impressive! I will recommend MBofPlano to all because of Ali. He's AWESOME. attention to detail is quite impressive! I will recommend MBofPlano to all because of Ali. He's AWESOME. More
Always prompt and accommodating in scheduling my service needs. Service Advisor is always timely in greeting me for my appointment and sets the right expectations. needs. Service Advisor is always timely in greeting me for my appointment and sets the right expectations. More
Pleasure to visit the facility and great people to deal with. with. More
I received prompt attention upon entering the service area. I was informed that my vehicle had a factory recall which I was unaware of. The repair work was completed in a timely manner and the work w area. I was informed that my vehicle had a factory recall which I was unaware of. The repair work was completed in a timely manner and the work was excellent More
Mercedes Benz of Plano is a phenomenal dealership! The best customer service and is always fully accommodating no matter what. I would absolutely recommend MB Plano! best customer service and is always fully accommodating no matter what. I would absolutely recommend MB Plano! More