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Mercedes-Benz of Plano

Plano, TX

4.9
2,148 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,148 reviews

June 25, 2021

I guess I’ve gotten a little used to being spoiled. At this dealership the people I work with are very kind and do take excellent care of me, my car, and any issues I might have. I would highly recommend More

by streak.wilhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Wolston
Jun 26, 2021 -

Mercedes-Benz of Plano responded

Streak.wilhite, we appreciate your 5-stars and mention of working with Taylor! We love hearing your experiences have all been excellent. Thank you for taking a moment to share praise. See you next time. Thanks again!

June 24, 2021

Jeff was professional and friendly. The car was cleaned properly along with maintenance and other issues. More

by srushti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Jun 24, 2021 -

Mercedes-Benz of Plano responded

srushti, thanks for sharing 5-stars regarding working with Jeff! We appreciate your feedback. Let us know when we may serve you additionally. Thanks again!

June 21, 2021

Great service! Service advisor Chad always does a great job. Very professional. I am a customer of his for many years. Very happy with his service. More

by milakoller35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Jun 22, 2021 -

Mercedes-Benz of Plano responded

milakoller35, we appreciate your 5-stars and mention of working with Chad. Thank you for taking a moment to share praise and mention many years of great experiences. See you next time. Thanks again!

June 21, 2021

Mark Cobb did an excellent job performing scheduled maintenance and detailing my Mercedes E-350. More

by nwriddle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cobb
Jun 22, 2021 -

Mercedes-Benz of Plano responded

nwriddle, thanks for your endorsement of working with Mark. We sure appreciate your endorsement and pleased to see your experience was excellent all around! Thanks for the 5-stars. See you next time. Thanks again!

June 21, 2021

Always friendly and efficient. Shout out to Chad for being a wonderful rep! More

by mark_hummel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bunton
Jun 22, 2021 -

Mercedes-Benz of Plano responded

Mark_hummel, we appreciate your 5-stars and mention of working with Chad. Thank you for taking a moment to share praise. See you next time. Thanks again!

June 21, 2021

I’ve been driving Mercedes-Benz cars for over 40 years. Glenn Manther is the best service advisor I’ve ever worked with. The service at Mercedes-Benz Plano is exceptional. More

by terry4240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Manther
Jun 22, 2021 -

Mercedes-Benz of Plano responded

Terry4240, we appreciate your 5-stars regarding working with Glenn! Thank you for taking a moment to share praise. See you next time. Thanks again!

June 14, 2021

Todd was knowledgeable and very easy to work with. He explained all the requirements of buying a car and made a sincere commitment to be available after our car purchase. More

by Cherylcapra.McDonald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Mercedes-Benz of Plano responded

Cherylcapra.McDonald, thank you for sharing kind words regarding your experience working with Todd. We appreciate your endorsement and look forward to your future visits. Thanks again!

June 11, 2021

Great facility with fantastic advisors. John went beyond to make sure we were happy. This is first time we’ve been to the dealership since we just moved from Arizona. We will continue to use this facility f More

by Environut.jk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sephens
Jun 12, 2021 -

Mercedes-Benz of Plano responded

Environut.jk, welcome to NTX! Thank you for sharing 5-star praise and mention of working with John! We love hearing you enjoyed the facility and appreciate your endorsement. Let us know when we may serve you additionally! Best wishes!

June 09, 2021

xxxx hole,criminals don’t deserve to care Mercedes logo,they will intentionally destroy your vehicle so they can make more money that is crime!!! More

by dragancess@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Peters, Ricky Williams
Jun 12, 2021 -

Mercedes-Benz of Plano responded

Dragancess, we apologize that you had such a negative experience.We want to improve on your future visits. We would love to hear from you at social@MBPlano.com with details regarding what happened during your appointment and how we may better serve you moving forward. We'd look forward to provoding improved experiences moving forward. Talk soon. Best wishes.

June 07, 2021

Great people that really know how to take care of their customer. Scott Singleton is the best! It took some work but he found a way to get my exactly what I was looking for! I have had such a high level of More

by josh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Singleton, Ricky Williams
Jun 08, 2021 -

Mercedes-Benz of Plano responded

Josh, we appreciate your king words and mention of our great people like Scott! Thanks for your endorsement and let us know when we may serve you additionally. Thanks again!

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