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Mercedes-Benz of Plano
Plano, TX
2,138 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,138 reviews
February 05, 2025
I have only experienced exceptional service and Aly as a service professional has been amazing. Great work and communication is very hard to find these days. It makes me only want to drive Mercedes. service professional has been amazing. Great work and communication is very hard to find these days. It makes me only want to drive Mercedes. More
by Mike C.
Employees Worked With
Aly
February 04, 2025
Our experience at Mercedes Benz in Plano was easy and hassle-free. We appreciate David Lacroix taking good care of us the entire time. Probably the fastest car buying experience we have ever had! hassle-free. We appreciate David Lacroix taking good care of us the entire time. Probably the fastest car buying experience we have ever had! More
by Vally_martin
Employees Worked With
February 04, 2025
Amazing dealership with exceptional customer service. My advisor always thoroughly explains everything and makes sure I’m taken care of and happy. My advisor always thoroughly explains everything and makes sure I’m taken care of and happy. More
by ashleyharis22
Employees Worked With
Luis Ramirez
February 04, 2025
Top notch service from setting appointments, check in, amazing waiting room, valet services and checkout. Love the service guys. Always have a smile to share. Luis, my service man is always available and amazing waiting room, valet services and checkout. Love the service guys. Always have a smile to share. Luis, my service man is always available and guides me through all aspects of the servicing of my vehicle. More
by jack.coleman
Employees Worked With
Luis in service dept
February 03, 2025
Fair priced. Easy to schedule service. Great service reps that don’t fip you off like Land Rover of Dallas. Trusted service overall!!! Easy to schedule service. Great service reps that don’t fip you off like Land Rover of Dallas. Trusted service overall!!! More
by ricky.oyaro
Employees Worked With
Service
February 03, 2025
The sales experience and the service experience have both been very good and much appreciated. been very good and much appreciated. More
by Edwardgregorygreene
Employees Worked With
February 02, 2025
MB Plano has been great! I've had a truly best in class buying experience. Then over the last 5 years of ownership, I've had a really good ownership experience. Mercedes do I've had a truly best in class buying experience. Then over the last 5 years of ownership, I've had a really good ownership experience. Mercedes does live up to their first class reputation. More
by Neil.kier
