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Mercedes-Benz of Plano
Plano, TX
2,135 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,135 reviews
July 17, 2020
The service advisor was very helpful with my ML350 repair. Mr Jeff. Quimby Is a good man doing excellent job for his customers.when my vehicle was ready, a driver was sent to pick me up. repair. Mr Jeff. Quimby Is a good man doing excellent job for his customers.when my vehicle was ready, a driver was sent to pick me up. More
by friday Ekpo
Employees Worked With
Service Dept.
July 13, 2020
service great service and handling throughout the company and the time spent waiting was spent productively. the car was done in good time although the car wa great service and handling throughout the company and the time spent waiting was spent productively. the car was done in good time although the car wash was not working. More
by Rbisordi
Employees Worked With
jennifer collins
July 12, 2020
Recent purchase Good experience! Everyone was friendly. Wanted fully loaded SUV but ended up getting one from their inventory. SUV is awesome with nice metallic color Good experience! Everyone was friendly. Wanted fully loaded SUV but ended up getting one from their inventory. SUV is awesome with nice metallic color. Thanks! More
by saritadave
Employees Worked With
Darren Shin
July 08, 2020
Jay Henderson is very helpful. And communicates very well on status of job. Never, have to call to ask for an update. Will always use him for my next Mercedes purchase... on status of job. Never, have to call to ask for an update. Will always use him for my next Mercedes purchase... More
by John Scott
Employees Worked With
JAY HENDERSON
July 07, 2020
Courteous and friendly. I don’t think I was given a fair deal. They charged me some extras. Quick deal so you don’t have time to think. Finance didn’t offer me the 0% /36, despite I asked. After the deal, deal. They charged me some extras. Quick deal so you don’t have time to think. Finance didn’t offer me the 0% /36, despite I asked. After the deal, I saw the TV offer. More
by Galloway220
Employees Worked With
Tony Ortega, Chris Moss
July 02, 2020
I am very happy with the dealership, and especially with Matt Workman my Service Advisor. Matt is very professional and fair and delivers first class work. Matt Workman my Service Advisor. Matt is very professional and fair and delivers first class work. More
by K-35Bonanza
Employees Worked With
Matt Workman
July 02, 2020
Service Always clean friendly and timely service .... quality work as well. Chuck Pullen is a great service rep with solid feedback and recommendations relat Always clean friendly and timely service .... quality work as well. Chuck Pullen is a great service rep with solid feedback and recommendations relative to repairs and maintenance More
by Raider22
Employees Worked With
Chuck Pullen
June 23, 2020
Very happy with service Rep. I came late because of problems with the car. Service still was able to find space and fix the car at the same day. problems with the car. Service still was able to find space and fix the car at the same day. More
by Edward
Employees Worked With
Marc Henley
June 22, 2020
Very happy with how promptly I was able to get my car service for an Air Conditioner recall/Issue. Chris my Service Advisor was Awesome.Professional Friendly and most kind. Explained my process to file service for an Air Conditioner recall/Issue. Chris my Service Advisor was Awesome.Professional Friendly and most kind. Explained my process to file claim and insured I was given multiple copies. More
by Rain
Employees Worked With
Chris Kite 5 Stars
June 19, 2020
Yomi Afolabi provided great service and easy to work with. Highly recommended. Excellent Salesperson. I am vey happy with my purchase of my AMG E53. with. Highly recommended. Excellent Salesperson. I am vey happy with my purchase of my AMG E53. More
by KennyY
Employees Worked With
Yomi Afolabi
