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Mercedes-Benz of Plano
Plano, TX
2,135 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,135 reviews
May 09, 2020
Taylor really knows his stuff at this dealership. I highly recommend seeing him if you’re looking for a brand new or pre owned Mercedes :). He’s passionate about the product and doesn’t get stuck in th highly recommend seeing him if you’re looking for a brand new or pre owned Mercedes :). He’s passionate about the product and doesn’t get stuck in the old ways of the car business. Truly makes you feel like you’re welcome’d. More
by joe_crawford87
Employees Worked With
Taylor Wilson
May 01, 2020
Mercedes Benz of Plano seems to always do what it takes to satisfy its customers. My last visit was during the COVID lockdown. The dealership adapted a didn’t seem to miss a beat with the usual courtesy, a to satisfy its customers. My last visit was during the COVID lockdown. The dealership adapted a didn’t seem to miss a beat with the usual courtesy, attentiveness, and team play. Work done right. More
by Doctorkalltheway
Employees Worked With
Service attendant .
April 29, 2020
The staff is amazing! They picked up my car for servicing and returned it promptly. The car was clean and I did not have to leave the house during a critical time during the pandemic. I am very happy with t and returned it promptly. The car was clean and I did not have to leave the house during a critical time during the pandemic. I am very happy with their service! More
by Tricia Clark
Employees Worked With
Assif and Dino
April 29, 2020
David Sutton and Mitch Ford took good care of us! David helped us with our trade in and located the new car with the options we needed. our satisfaction was his top priority. And Mitch answered all of our helped us with our trade in and located the new car with the options we needed. our satisfaction was his top priority. And Mitch answered all of our questions about the promotional financing, and the closing process went very smoothly. More
by Osutx5
Employees Worked With
David Sutton and Mitch Ford gave 5 Star Service! We don’t have any friends, but if we did, we would tell them to go see David and Mitch!
April 28, 2020
Great service! Love my car! I experienced great service from the internet until I went in to look at the cars. I'm a first time Mercedes owner...and excited.. from the internet until I went in to look at the cars. I'm a first time Mercedes owner...and excited.. More
by Asanders
Employees Worked With
Neil Knox
April 28, 2020
Very good service The whole team is so great, friendly and always ready to understand the need and help with our requests. Very good team work I have ever seen so far. The whole team is so great, friendly and always ready to understand the need and help with our requests. Very good team work I have ever seen so far. More
by Kamlesh Patel
Employees Worked With
Jay Handerson
April 28, 2020
Great service from Marc Henley and Matt workman. Very knowledgeable and attentive. Thank you guys for making my new car purchase a great one and thanks for all you both do. knowledgeable and attentive. Thank you guys for making my new car purchase a great one and thanks for all you both do. More
by nmfl83
Employees Worked With
Matt workman and Marc henley
April 27, 2020
Very friendly service. Advisor was polite and explained everything! Car was super clean when I picked up. Battery was replaced in about an hour. Super efficient. everything! Car was super clean when I picked up. Battery was replaced in about an hour. Super efficient. More
by sabot55
Employees Worked With
Keith
April 27, 2020
Kept every commitment , provided excellent service at competitive price. Will definitely recommend Mike Logan to others. Financing and service options were not explained w , provided excellent service at competitive price. Will definitely recommend Mike Logan to others. Financing and service options were not explained with clarity. Overall great experience. More
by j.allison
Employees Worked With
Mike Logan - Five Stars, Chris Moss
April 27, 2020
Never a hit or miss with Mercedes of Plano. They get it right the first time every time and I’ve never had an issue with them. That’s why I take both my vehicles to them for service right the first time every time and I’ve never had an issue with them. That’s why I take both my vehicles to them for service More
by Bradcred1
Employees Worked With
Service Department
