Mercedes-Benz of Plano

Mercedes of Plano & Dana Stewart are 5 Star all the way!! On June 30,2018 I leases my 2nd Mercedes CLS 300. Dana Stewart is top notch in professionalism, service, and knowledge of Mercedes and the buying/leas On June 30,2018 I leases my 2nd Mercedes CLS 300. Dana Stewart is top notch in professionalism, service, and knowledge of Mercedes and the buying/leasing process. He cares, is considerate of your time and the top salesman at Mercedes Benz of Plano. It was a pleasure as always and everyone at the dealership treats you with respect, kindness and I always feel like a princess. Why would I drive anything else??? Just wish they made subutbans for my Fashion Business. Thank you Mercedes Benz of Plano!! More

Check Engine Light and B Service They diagnosed the problem, fixed it, then serviced my C300. Communication was sometimes slow with updates on the diagnosis and repair, but it was ult They diagnosed the problem, fixed it, then serviced my C300. Communication was sometimes slow with updates on the diagnosis and repair, but it was ultimately completed and no check engine light now. More

Great experience from beginning to end. Dealer personnel helped us even though we were from out of state. All e-mail and phone conversations were professional and courteous. The day we dro Dealer personnel helped us even though we were from out of state. All e-mail and phone conversations were professional and courteous. The day we drove to the dealership, we were greeted with a smile, our vehicle was spotless and ready to go. We were instructed on all the vehicle systems, how to adjust this and that, and the finance dept. was courteous and very professional as well. Overall, a very pleasant experience given the usual stress of purchasing a vehicle. We felt welcome and well cared for while there. Great experience, wish more dealerships were like this one! More

Service Very professional , Service Advisor Benny gave good recommendations on what I needed and did the Service in a timely matter. I will always go to Merce Very professional , Service Advisor Benny gave good recommendations on what I needed and did the Service in a timely matter. I will always go to Mercedes of Plano . Thank you More

Service check and recall Service was quick and they fixed the outstanding recalls on my vehicle. Waiting area was very clean and comfortable. Would recommend them to friends Service was quick and they fixed the outstanding recalls on my vehicle. Waiting area was very clean and comfortable. Would recommend them to friends for service. More

Excellent customer service JD was a pleasure to work with and incredibly helpful and efficient with the service. It was a very smooth process over all and I will be a return cus JD was a pleasure to work with and incredibly helpful and efficient with the service. It was a very smooth process over all and I will be a return customer because it. More

Service The server experience with MB of Plano is great. My service representative was informative and kept me updated through the whole process. The sales ma The server experience with MB of Plano is great. My service representative was informative and kept me updated through the whole process. The sales manager was a great help as well. More

Wonderful service! We are from out-of-state and needed to replace a ruined tire. We got right in, great service, very professional and in a couple of hours, we were on We are from out-of-state and needed to replace a ruined tire. We got right in, great service, very professional and in a couple of hours, we were on our way. Would definitely return! More

Service review Jay is amazing he really made my experience awesome. I would love to have him as my rep again. He's definitely a keeper. God bless. Jay is amazing he really made my experience awesome. I would love to have him as my rep again. He's definitely a keeper. God bless. More

First Service with MB Mark Cobb is helpful, thorough and engaging. He kept me in the loop through the process and everyone at the dealership was extremely helpful and profe Mark Cobb is helpful, thorough and engaging. He kept me in the loop through the process and everyone at the dealership was extremely helpful and professional. Immediately I got in and helped by the crew, a loaner was waiting and I spent less than 20 min total at the dealer. Love MB of Plano! More