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Mercedes-Benz of Plano

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,135 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,135 reviews

January 24, 2025

Patrick is my service advisor and he dudca great job. I asked for a car wash afterwords and it looked fantastic. More

by robfleming2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick service advisor
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Jan 24, 2025 -

Mercedes-Benz of Plano responded

robfleming2, thank you for sharing 5-stars! We're pleased to hear Patrick does a great job! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

January 24, 2025

The service is prompt and professional. My service rep Aly is the very best service representative I have ever had with any car I have owned The dealership is well appointed and the sta More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Lalani
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Jan 24, 2025 -

Mercedes-Benz of Plano responded

Terry, thank you for sharing 5-stars! We're glad to hear Aly and the rest of our team are friendly, knowledgeable, prompt and professional! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 24, 2025

Mercedes-Benz Plano did not disappoint! Dennis Velasquez was exceptional! I highly recommend this place and Dennis! More

by lyndajscroggins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Velasquez
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Jan 24, 2025 -

Mercedes-Benz of Plano responded

lyndajscroggins, thank you for sharing 5-stars! We're glad to hear Dennis is exceptional! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

January 24, 2025

I appreciate the service we receive with sales and when we bring our car in for service More

by debbie_hpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Lalani
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Jan 24, 2025 -

Mercedes-Benz of Plano responded

debbie, thank you for sharing 5-stars! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 24, 2025

Best dealership ever. Andrew is an absolutely the best service representative I have ever had. The attendants in the service bay are incredible and polite. More

by Louiswill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Jan 25, 2025 -

Mercedes-Benz of Plano responded

Louiswill, thank you for sharing 5-stars! We're glad to hear Andrew earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 24, 2025

All of the Service Dept staff were both professional and very personable to interact with and facility was impressive! More

by Greg Barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen, Emma and John
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Jan 25, 2025 -

Mercedes-Benz of Plano responded

Greg, thank you for sharing 5-stars! We're glad to hear our teams earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 23, 2025

It was warm welcome and very courteous customer service. . I recommend my advisor Eli and his team for everybody for future business. More

by Perumbilly beneddict
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli
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Jan 23, 2025 -

Mercedes-Benz of Plano responded

Perumbilly, thank you for sharing 5-stars and noting warm, welcome and courteous customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 23, 2025

Best service I’ve had with my car. First time to Plano. Will come back. More

by jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny tobles
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Jan 23, 2025 -

Mercedes-Benz of Plano responded

Jean, thank you for sharing 5-stars and sharing that your visit was the best service you've ever had with your car! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 23, 2025

Very friendly environment with pleasant people. We definitely got an excellent reception above and beyond. More

by mummyklb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Durar Dughaish
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

Mercedes-Benz of Plano responded

mummyklb, thank you for sharing 5-stars and noting our friendly environment and pleasant team! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 23, 2025

Your service and staff are excellent ! I am very satisfied with your work and relationships More

by htmd33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Mercedes-Benz of Plano responded

htmd33, thank you for sharing 5-stars! We're glad to hear our team is excellent! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

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