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Mercedes-Benz of Plano
Plano, TX
2,135 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,135 reviews
January 17, 2025
Chad Bunton, my service advisor, did an excellent job! He took my car in even though I was early; he ensured the warranty covered my battery problem; he gave me great advice about the next service due; h He took my car in even though I was early; he ensured the warranty covered my battery problem; he gave me great advice about the next service due; he got the car repaired and washed and had it ready quickly; and he personally topped off my washer fluid. Chad Bunton and Mercedes Benz of Plano definitely gave me a great experience in their service department yesterday. More
by Dan Ames
Employees Worked With
Chad Bunton
January 17, 2025
An-Tony Young, service advisor at Mercedes- Benz Plano goes above and beyond in providing exemplary service. His efforts need to be recognized in the organization and give him well deserved promotion in t goes above and beyond in providing exemplary service. His efforts need to be recognized in the organization and give him well deserved promotion in the management team. More
by Praveen R
Employees Worked With
An-Tony Young
January 16, 2025
Jay Henderson was great to work with and happy with the technician work as well. I will say though, at least an offer of a loan vehicle would have been nicer, especially for warranty work. I get that my technician work as well. I will say though, at least an offer of a loan vehicle would have been nicer, especially for warranty work. I get that my vehicle is older but I take meticulous care of it and other deals always provide the option. Thanks, Scotty Cetnar More
by SRC
Employees Worked With
Jay Henderson
January 16, 2025
Always a pleasure working with Patrick Garcia. He's been my service advisor for a few years now. He is alway on top of what's going on with my cars and responds in a timely manner if I have questi He's been my service advisor for a few years now. He is alway on top of what's going on with my cars and responds in a timely manner if I have questions. MB Plano is lucky to have him as a part of the team. More
by Jcbryant520
Employees Worked With
Patrick Garcia
January 15, 2025
Great service, advice and systems make for a painless service experience. Patrick was able to provide all the information I needed, and was available and very responsive when contacted. service experience. Patrick was able to provide all the information I needed, and was available and very responsive when contacted. More
by garycferguson
Employees Worked With
Patrick
January 14, 2025
Very relaxed atmosphere, felt welcome the minute walking into the dealership. Was impressed with the professionalism & how the salesman listened & answered all my questions, felt no pressure. into the dealership. Was impressed with the professionalism & how the salesman listened & answered all my questions, felt no pressure. More
by Afkozusko
Employees Worked With
