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Mercedes-Benz of Plano

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,135 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,135 reviews

January 07, 2025

MB Plano reminds me of organized chaos. You can have an appointment whether it be for service or new car sales, it is going to be chaotic. Very busy but the staff is not too busy to acknowl More

by TMEdmond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason McClellan and Justin Wilcher
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Jan 07, 2025 -

Mercedes-Benz of Plano responded

TMEdmond, thank you for sharing 5-stars! We're pleased to hear despite being busy, our team still acknowledges you! We do appreciate your note regarding the chaotic experience and will be forwarding your feedback to the proper manager in order to better serve you in the future. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 06, 2025

Great attention to detail, great facilities, and a remarkable use of technology both on the sales and services side. More

by LiliEche
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Too much information
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Jan 06, 2025 -

Mercedes-Benz of Plano responded

LiliEche, thank you for sharing 5-stars and noting great attention to detail and facilities! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 06, 2025

It’s all ways pleasure taking my car in for service. I never feels like they are pushy More

by precious.morsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence King III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Yanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny from service
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Jan 06, 2025 -

Mercedes-Benz of Plano responded

precious.morsley, thank you for sharing 5-stars and it is always a pleasure bringing your cars in for service. We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

January 06, 2025

work was done perfect but when the vehicle returned interior and exterion was not clean i think it was not washed properly and cleaned the interior apart from that everything was perfect More

by Joboy683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Yanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Habermehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Paden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Mercedes-Benz of Plano responded

Joboy683, thank you for sharing 5-stars! We're pleased to hear our team provided a perfect experience! We also appreciate your feedback regarding our insufficient cleaning and will be forwarding your note to the proper manager in order to better serve you in the future. We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

January 06, 2025

Quick in and out for service; easy to schedule appointment. Communication was timely and service quality met expectations. More

by Haewon LaBroad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Garcia
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Jan 06, 2025 -

Mercedes-Benz of Plano responded

Haewon, thank you for sharing 5-stars! We're glad to hear our team is communicative and timely! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 05, 2025

Without exception, everyone at this dealership has been pleasant to work with. We have been going here for over five years and recently bought another vehicle. Dennis Velasquez was our sales guy and he was More

by brianj2504
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dennis Velasquez
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Jan 05, 2025 -

Mercedes-Benz of Plano responded

brianj2504, thank you for sharing 5-stars and noting that Dennis has been patient and helpful! We appreciate your business and your endorsement and we look forward to serving you additionally in the future. Thanks again!

January 05, 2025

We have purchased 2 cars from MB of Plano. Their service is good, but not outstanding as you would anticipate from a MB dealership. Service has been excellent with communication of the ser More

by Randy_boothe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Thompson
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Jan 05, 2025 -

Mercedes-Benz of Plano responded

Randy, thank you for sharing 4-stars and noting constructive feedback regarding your experiences with us! We appreciate your endorsement noting your time with Patrick and we look forward to serving you additionally in the future when we may strive for that fifth star. See you next time. Thanks again!

January 05, 2025

Luis goes above and beyond for me; I appreciate his thoroughness and professionalism. I never leave questioning what happened to my vehicle or what it needed. More

by rj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ramirez
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Jan 05, 2025 -

Mercedes-Benz of Plano responded

rj, thank you for sharing 5-stars and noting Luis goes above and beyond for you in service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 05, 2025

Bob Ortiz, Danny Adam’s and Taylor went above and beyond for us, making my sons first car purchase experience both special and personal. More

by Verosmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Mercedes-Benz of Plano responded

Verosmith, thank you for sharing 5-stars! We're pleased to hear Bob, Danny and Taylor went above and beyond for you! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 05, 2025

Very clean Very professional Everyone I felt with were kind and so helpful Will definitly recommend you business More

by Prin45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serge Quedraogo
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Jan 06, 2025 -

Mercedes-Benz of Plano responded

Prin45, thank you for sharing 5-stars! We're pleased to hear our team is clean, professional, kind and helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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