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Mercedes-Benz of Plano
Plano, TX
2,135 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,135 reviews
January 02, 2025
i was getting no where whith the service where i purchased the van. so it was very difficult to try a different place. and it turn out to be such a great dissension. purchased the van. so it was very difficult to try a different place. and it turn out to be such a great dissension. More
by juancpr40
Employees Worked With
Olivia
January 01, 2025
Moe and Nick were great - they kept it real and worked with me to get the car at a price that makes sense for everyone. Very happy with my experience! with me to get the car at a price that makes sense for everyone. Very happy with my experience! More
by mark2701
Employees Worked With
Moe, Nick
January 01, 2025
I’ve only used the dealership for three weeks since I bought my car, but so far my experience has been excellent bought my car, but so far my experience has been excellent More
by speechcare
January 01, 2025
I had a great experience at the Mercedes dealership! Sofia and Jason were fantastic—super helpful and attentive throughout the process. While the wait was a bit longer than expected, it was absolutely w Sofia and Jason were fantastic—super helpful and attentive throughout the process. While the wait was a bit longer than expected, it was absolutely worth it for the excellent service they provided. Highly recommend! More
by tlee
January 01, 2025
Quick and efficient purchase process. Staff was courteous and we were able to finalize a deal easily. Staff was courteous and we were able to finalize a deal easily. More
by Nwatkins
December 31, 2024
We were greeted quickly by Randy McConnell, taken to his desk and offered coffee. We were treated respectfully, and shown options in what we were looking for, and in our requested price range. Randy worke desk and offered coffee. We were treated respectfully, and shown options in what we were looking for, and in our requested price range. Randy worked to get the terms we requested. It was a great car buying experience. More
by Pmaines11108
Employees Worked With
Randy McConnell
December 30, 2024
Sterling was amazing, He was very patient with us, he explained everything about different available option, honest, knowledgeable, and very helpful explained everything about different available option, honest, knowledgeable, and very helpful More
by Angela
December 30, 2024
Great experience buying a car with Mercedes Benz of Plano. We had a great salesman who was very helpful and got us into the car we needed and made it fit into our budget. I highly recommend dealing wit Plano. We had a great salesman who was very helpful and got us into the car we needed and made it fit into our budget. I highly recommend dealing with Stephen Moore. He is an honored military veteran, a true professional, a Mercedes Benz expert after 25+ years of working with their cars, and a genuinely caring and thoughtful person. We are first time Mercedes owners and love our car! I recommend MB Plano and Stephen Moore highly. More
by John_m_dawson
December 30, 2024
Justin, Stephen, and the finance team were great to work with. Justin sets a clear tone for customer first that you feel the minute you walk in. with. Justin sets a clear tone for customer first that you feel the minute you walk in. More
by BKJH
