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Mercedes-Benz of Plano

Plano, TX

Overview
Employees
Reviews
Vehicles
4.9
2,151 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,151 reviews

January 04, 2025

Sabrina and Taylor were very attentive and helpful as usual. The service department took care of our issues and we are pleased to be back on the road again. Thank you Mercedes Plano. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina, Taylor
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Jan 04, 2025 -

Mercedes-Benz of Plano responded

John, thank you for sharing 5-stars and noting Sabrina and Taylor were attentive and helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 03, 2025

Justin is a great service rep. We just moved to the DFW area and the customer service was excellent More

by tamitaylor70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin B
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Jan 03, 2025 -

Mercedes-Benz of Plano responded

tamitaylor70, thank you for sharing 5-stars! We're glad to hear Justin provided excellent customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 03, 2025

Great service. Johnny Rodriguez is an excellent service advisor. Text updates are very helpful. Aaa More

by mswilk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Rodriguez
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Jan 03, 2025 -

Mercedes-Benz of Plano responded

mswilk, thank you for sharing 5-stars! We're pleased to hear Johnny is excellent and provided great service! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

January 03, 2025

Justin Burkhardt keeps the service process seamless & keeps me coming back, even with a ten year old Mercedes with 150k miles. More

by Dstallworth1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Burkhardt
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Jan 03, 2025 -

Mercedes-Benz of Plano responded

Dstallworth1974, thank you for sharing 5-stars! We're glad to hear Justin provided a seamless experience and earned your continued business! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

January 03, 2025

I had a great experience buying my new car! Being in sales I truly appreciated and loved the no pressure sales. Steven Gleason was my salesman and I recommend him if you’re looking buy your nex More

by Amy Jackson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Gleason
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Mercedes-Benz of Plano responded

Amy, thank you for sharing 5-stars and noting you had a great experience buying your new car. We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

January 03, 2025

I love Mercedes Benz of Plano! ! They always deliver the best service possible, I am very pleased every time with my service and I appreciate my advisor Luis so much!!! More

by liz.martin500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ramirez
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Jan 03, 2025 -

Mercedes-Benz of Plano responded

Liz, thank you for sharing 5-stars and noting great service from Luis in particular! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 02, 2025

i was getting no where whith the service where i purchased the van. so it was very difficult to try a different place. and it turn out to be such a great dissension. More

by juancpr40
Workmanship
Recommend Dealer
Yes
Employees Worked With
Olivia
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Jan 02, 2025 -

Mercedes-Benz of Plano responded

juancpr40, thank you for sharing 5-stars and noting that you had a great experience with us in service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 01, 2025

Quick and efficient purchase process. Staff was courteous and we were able to finalize a deal easily. More

by Nwatkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Reininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Thorne
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Jan 02, 2025 -

Mercedes-Benz of Plano responded

Nwatkins, thank you for sharing 5-stars and noting a quick and efficient purchase process! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

January 01, 2025

I’ve only used the dealership for three weeks since I bought my car, but so far my experience has been excellent More

by speechcare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick, Jairo Hidalgo
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Jan 01, 2025 -

Mercedes-Benz of Plano responded

speechcare, thank you for sharing 5-stars and noting you've had great experiences so far! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 01, 2025

Moe and Nick were great - they kept it real and worked with me to get the car at a price that makes sense for everyone. Very happy with my experience! More

by mark2701
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe, Nick
Report | Print
Jan 01, 2025 -

Mercedes-Benz of Plano responded

mark2701, thank you for sharing 5-stars! We're happy to hear Moe and Nick were great and worked hard to get you in the right car. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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