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Mercedes-Benz of Plano

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,135 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,135 reviews

September 09, 2022

They were courteous, time effective with my vehicle, and had great communication while I was waiting. More

by R34f4w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge
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Sep 10, 2022 -

Mercedes-Benz of Plano responded

R34f4w, thank you for sharing 5-star praise! We're glad to hear our team was courteous, time effective and communicative! We appreciate your endorsement. See you next time. Take care!

September 09, 2022

Friendly staff and good knowledge on cars and features. Patiently explained. The process was quick. More

by Jwilsraj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2022 -

Mercedes-Benz of Plano responded

Jwilsraj, thank you for sharing 5-star praise! We're happy to hear our team is friendly and knowledgeable! We appreciate your endorsement. See you next time. Thanks again!

September 09, 2022

I can only speak about Ben Son my salesman he is absolutely wonderful and a pleasure to work with. More

by astrid.harris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Song
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2022 -

Mercedes-Benz of Plano responded

astrid, thank you for sharing 5-star praise! We're happy to hear Ben Son is wonderful and a pleasure to work with! We appreciate your endorsement. See you next time. Best wishes!

September 09, 2022

I have few comments about the dealership but Ben is absolutely stellar…why we bought 8 cars from him! More

by Amy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Song
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Shin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2022 -

Mercedes-Benz of Plano responded

Amy, thank you for sharing 4-star praise! We're happy to hear Ben is absolutely stellar and earned your continued business! We appreciate your endorsement. See you next time. Thanks again!

September 08, 2022

Mercedes-Benz of Plano service team consistently go the extra mile to provide an exceptional customer service experience each and every time I visit. Great job team!! I highly recommend Mercedes-Benz of Pl More

by Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2022 -

Mercedes-Benz of Plano responded

Guy, thank you for servicing with us and taking the time to share that our team goes the extra mile for you. We appreciate your endorsement and look forward to serving you additionally next time. Thanks again!

September 08, 2022

It is a clean, professional, straightforward and accurate service. The location is very convenient to access. More

by Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli
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Sep 09, 2022 -

Mercedes-Benz of Plano responded

Peter, thank you for sharing 5-star praise! We're happy to hear our team provided clean, professional and straightforward service! We appreciate your endorsement. See you next time. Thanks again!

September 08, 2022

Very curteous service. Happy for it. Will recommend to friends and family. Will choose this placr More

by spayyagari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xxxxx
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Sep 08, 2022 -

Mercedes-Benz of Plano responded

spayyagari, thank you for noting very courteous service with us! We appreciate your note and look forward to your future visits. See you next time! Best wishes.

September 08, 2022

Great job by all staff from the people that greet you to the person that handles the loaners and the service advisor More

by Mjglover48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Sep 09, 2022 -

Mercedes-Benz of Plano responded

Mjglover48, thank you for sharing 5-star praise! We're glad to hear our team all did a great job! We appreciate your endorsement. See you next time. Best wishes!

September 07, 2022

Very professional doing good job keep it up taking good care of customers really like it More

by basheer hasanali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
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Sep 08, 2022 -

Mercedes-Benz of Plano responded

basheer hasanali, thanks for your praise and mention of working with Jeff in service. We appreciate your feedback and look forward to earning the fifth star on future engagements. See you next time. Thanks again!

Sep 08, 2022 -

basheer hasanali responded

You are welcome

September 07, 2022

To long of a wait at the drive through. Also if been told it takes 2 to 3 weeks for an appointment to service my sprinter. More

by moekayyal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
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