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Mercedes-Benz of Plano
Plano, TX
2,135 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,135 reviews
July 08, 2022
Ben is an excellent sales person. He was great in the entire process from placing the order to all the way until the delivery. He was great in the entire process from placing the order to all the way until the delivery. More
by Avtar
Employees Worked With
July 07, 2022
Service is vastly improved. While understaffed like everyplace, Kristen, my service manager was very polite and efficient as new software was being implemented. While understaffed like everyplace, Kristen, my service manager was very polite and efficient as new software was being implemented. More
by kajtrumpet
Employees Worked With
Kristen
July 07, 2022
Professional, courteous, knowledgeable and punctual. I always enjoy taking my AMG to MB if Plano. They do a fantastic job. Jay Henderson is my favorite service consultant. I always enjoy taking my AMG to MB if Plano. They do a fantastic job. Jay Henderson is my favorite service consultant. More
by e_mordi
Employees Worked With
Jay Henderson
July 07, 2022
Work itself was excellent but ability to communicate with the customer service personnel was extremely frustrating. Promised return calls and text messages were not performed. the customer service personnel was extremely frustrating. Promised return calls and text messages were not performed. More
by reklgk
Employees Worked With
service consultants
July 06, 2022
We have never been disappointed in our service from Aly! He always makes sure that all our concerns are addressed and taken care of in a very professional and efficient manner! Greatest service technician e He always makes sure that all our concerns are addressed and taken care of in a very professional and efficient manner! Greatest service technician ever! More
by Avey DeVine
Employees Worked With
Alykhan Lalani
