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Mercedes-Benz of Plano
Plano, TX
2,135 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,135 reviews
May 31, 2022
Jay Henderson and the whole service team there are fantastic. Very courteous, professional and always kept me informed on the progress of the work. Love these guys! fantastic. Very courteous, professional and always kept me informed on the progress of the work. Love these guys! More
by forrest_boone
Employees Worked With
Steve Gleason, Jay Henderson
May 31, 2022
Zach went above and beyond to get my car fixed and provided excellent customer service. He made sure everything I needed fixed was completed and done right. provided excellent customer service. He made sure everything I needed fixed was completed and done right. More
by briyannanorman
Employees Worked With
Zach Vunk
May 31, 2022
Service advisors are very slow to respond. I have gotten charged more than I was told. Sometimes the labor charges are crept in and there is no way to argue with that so you end up paying more I have gotten charged more than I was told. Sometimes the labor charges are crept in and there is no way to argue with that so you end up paying more with this dealer. More
by DallasTexas
Employees Worked With
Arif
May 31, 2022
Everyone at the dealership was wonderful and very attentive. Friendly environment and made sure I was very well taken care of. attentive. Friendly environment and made sure I was very well taken care of. More
by Trena
May 31, 2022
I like the dealership the person who deal with us he was very nice thank you so much very nice thank you so much More
by nhaider828
Employees Worked With
May 31, 2022
Goson and Darren were very hardworking in helping me find a new vehicle that suits my needs. They went the extra mile in showing me features and finding the perfect suv for my family. Thanks guys! a new vehicle that suits my needs. They went the extra mile in showing me features and finding the perfect suv for my family. Thanks guys! More
by aw0211
May 29, 2022
I have Zack as my service provider and he is fabulous. When he has a day off he always makes sure I have a great person. Connor was also over and above When he has a day off he always makes sure I have a great person. Connor was also over and above More
by ksdewbre1979
Employees Worked With
Zack and Connor in Plano
