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Mercedes-Benz of Plano
Plano, TX
2,135 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,135 reviews
May 12, 2022
Very nice dealership with friendly, helpful employees. They always take good care of me whether it is for service or buying a new vehicle. They always take good care of me whether it is for service or buying a new vehicle. More
by rwar12735
Employees Worked With
Aly Lalani, Sabrina Ozminkowski
May 12, 2022
I have the most incredible Service Advisor, Glen Maher! He made it happen. He’s guided us successfully for a few years now and always communicated with us in a timely manner. The service required was compl He made it happen. He’s guided us successfully for a few years now and always communicated with us in a timely manner. The service required was completed on time and I always new I could count on him and the dealership to get the job done. Thanks again Glen! More
by Deeowen3
Employees Worked With
Glen Mather
May 12, 2022
Mila, was amazing! She kept me informed throughout the process of my car service. She's very friendly and knowledgeable. I hope to get her as my advisor in the future She kept me informed throughout the process of my car service. She's very friendly and knowledgeable. I hope to get her as my advisor in the future More
by kenscotedwards
Employees Worked With
Mila Claypool
May 11, 2022
Jorge was very informative and provided exceptional customer service. He would be my first choice for any future services that are to be handled. Not only did he contact me before the start of official customer service. He would be my first choice for any future services that are to be handled. Not only did he contact me before the start of official business hours but he continued to include me as apart of the experience while I was at home. No one's ever been that efficient. Mercedes Benz-Plano is highly recommended. More
by anastasia1516244
Employees Worked With
Jorge
May 11, 2022
Waiting area was clean and comfortable. Really appreciate the private office type area for us. Wish the coffee brewer was able to make all that it could. ie: lattes- macchiatos etc .. s Really appreciate the private office type area for us. Wish the coffee brewer was able to make all that it could. ie: lattes- macchiatos etc .. snacks are rather limited. Overall, a nice place to wait for a short time. More
by Debbim
Employees Worked With
Chad Bunton
May 11, 2022
Asif was a wonderful service advisor throughout the whole process. I really appreciate his communications in keeping me updated until the work was complete. Perfect all around! process. I really appreciate his communications in keeping me updated until the work was complete. Perfect all around! More
by SarahD
Employees Worked With
Asif Mohideen
