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Mercedes-Benz of Plano

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,135 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,135 reviews

April 28, 2022

They did an excellent job, everyone was very professional. Everything was done just as promised . We will be back More

by C rogers
Recommend Dealer
Yes
Employees Worked With
Jay in service dept
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Apr 28, 2022 -

C rogers responded

I’m done

Apr 29, 2022 -

Mercedes-Benz of Plano responded

C Rogers, thank you for sharing 5-stars and noting an excellent job done and our professional staff! We appreciate your feedback and look forward to serving you additionally next time! Take care!

Apr 29, 2022 -

C rogers responded

You are welcome. Thank you for your Great job done

April 28, 2022

Great Service and nicely taken care all the requests I have shared. Sales team is awesome and service team is even better, will recommend for anyone. Keep up the good work More

by Shreyas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Lu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2022 -

Mercedes-Benz of Plano responded

Shreyas, thank you for sharing 5-stars and noting your experience with Eric in service! We appreciate your feedback and look forward to serving you additionally next time! Best wishes!

April 27, 2022

My service rep Aly is a great. The whole experience was a breeze. He explained everything in details. Amazing service. More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aly
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Apr 27, 2022 -

Mercedes-Benz of Plano responded

Paul, thank you for sharing 5-stars! We're glad to hear Aly is great and explained everything in detail! We appreciate your feedback and look forward to serving you additionally next time! Thanks again!

April 27, 2022

Excellent service. Easy in and out from dropping off my car and getting the loaner. Always a pleasure to get my car taken care of there. More

by Dan K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asif
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Apr 28, 2022 -

Mercedes-Benz of Plano responded

Dan, thanks for leaving a 5-star review! We're glad to hear our team provided excellent service and makes your visits a pleasure! We look forward to serving you again in the future. Take care!

April 27, 2022

Great dealership, the service is first class. No surprises, they always put your needs first. More

by Tad Parnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Rodriguez
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Apr 28, 2022 -

Mercedes-Benz of Plano responded

Tad, thanks for leaving a 5-star review! We're glad to hear our team provides first class service and always put your needs first! We look forward to serving you again in the future. Take care!

April 27, 2022

Zach Vunk, Service Advisor, was extremely thorough when providing me with feedback on the repair/ replacements needed and fully accommodated for me to ensure the work was completed in a very timely manner More

by tessaharrington143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Vunk, Service Advisor
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Apr 28, 2022 -

Mercedes-Benz of Plano responded

tessaharrington143, thanks for leaving a 5-star review! We're glad to hear Zach Vunk was thorough and remained in constant communication through the process! We look forward to serving you again in the future. Best wishes!

April 27, 2022

The experience was enjoyable, fast, and easy! They went above and beyond to take care of my problems! More

by Jamesreynolds1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
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Apr 28, 2022 -

Mercedes-Benz of Plano responded

Jamesreynolds1, thanks for leaving a 5-star review! We're happy to hear our team made your experience enjoyable, fast, and easy! We look forward to serving you again in the future. Thanks again!

April 26, 2022

Mark has made our dealing with Plano Mercedes a pleasure. Alway so friendly. Thank you Mark Henley More

by johncocoris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Henley
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Apr 26, 2022 -

Mercedes-Benz of Plano responded

johncocoris, thank you for your 5-star review! We're glad to hear Mark Henley is always friend and makes your visits a pleasure! We look forward to serving you additionally in the future. Thanks again!

April 26, 2022

When I was car shopping the sales men at this dealership were so helpful. Now that I have a Mercedes my service advisor Zach has been so wonderful at communicating and managing my car repair appointment. MB More

by irenem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Vunk
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Apr 26, 2022 -

Mercedes-Benz of Plano responded

irenem, thank you for your 5-star review! We're glad to hear Zach has been wonderful at communicating and managing your car repair appointment! We look forward to serving you additionally in the future. Best wishes!

April 26, 2022

Everyone at the dealership is helpful and attentive. They’re knowledgeable and smiling and make the visit positive. More

by clark_lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandro Alvarez
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Apr 27, 2022 -

Mercedes-Benz of Plano responded

clark_lisa, thank you for your 5-star rating! We're happy to hear our team is helpful and attentive! We appreciate you and look forward to serving you again in the future. Best wishes!

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