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Mercedes-Benz of Plano

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,135 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,135 reviews

April 26, 2022

Excellent service, great communication Jorge our service advisor was very prompt with our vehicle GLE we had in service. More

by Marcus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge
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Apr 27, 2022 -

Mercedes-Benz of Plano responded

Marcus, thank you for your 5-star rating! We're glad to hear Jorge provided excellent service and great communication! We appreciate you and look forward to serving you again in the future. Thanks again!

April 26, 2022

Staff very friendly , helpful and professional , anytime I hi there they do the best work. More

by Soraya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aly Lalani
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Apr 27, 2022 -

Mercedes-Benz of Plano responded

Soraya, thank you for your 5-star rating! We're glad to hear our staff was friendly and professional! We appreciate you and look forward to serving you again in the future. Take care!

April 26, 2022

Very pleased with everything! Far exceeded my expectations! So glad I went to MB Plano and will continue in the future! More

by janmshaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor V
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Apr 27, 2022 -

Mercedes-Benz of Plano responded

janmshaw, thank you for your 5-star rating! We're glad to hear you're pleased with your experience! We appreciate you and look forward to serving you again in the future. Take care!

April 26, 2022

Service is very good. It is slow these days and the follow-up for updates isn’t as good as it could be but it worked out. More

by gmmichaud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2022 -

gmmichaud responded

Very good service.

Apr 26, 2022 -

Mercedes-Benz of Plano responded

gmmichaud, thank you for your 5-star review! We're glad to hear our service is good! We look forward to serving you additionally in the future. Thanks again!

April 26, 2022

Hands down one of the BEST dealerships I’ve ever dealt with. I will never replace my salesman Darren for anyone else ever! More

by Mknox54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Shin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Williams
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Apr 26, 2022 -

Mercedes-Benz of Plano responded

Mknox54, thank you for your 5-star review! We're glad to hear Darren gave you a great experience! We look forward to serving you additionally in the future. Take care!

April 25, 2022

Always a great experience! Very welcoming environment even though it’s a luxury car brand. That’s how it should always be. More

by zo5845
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali
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Apr 25, 2022 -

Mercedes-Benz of Plano responded

zo5845, thank you for the 5-star review! We're glad to hear our team always provides a great experience in a welcoming environment! We look forward to serving you additionally next time. Take care!

April 25, 2022

Excellent sales and service staff as well as a beautiful facility. Very efficient and friendly. More

by carolynpatterson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aly
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Apr 26, 2022 -

Mercedes-Benz of Plano responded

carolynpatterson, thank you for your 5-stars! We're glad to hear our sales and service teams are excellent and efficient! We appreciate your praise. Let us know when we may serve you again. Best wishes!

April 24, 2022

Awesome friendly helpful staff! Everyone willing to help! They took care of me very professionally. More

by Karylstewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen in the service department
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Apr 24, 2022 -

Mercedes-Benz of Plano responded

Karylstewart, thank you for the 5-star review! We're happy to hear our team was friendly and helpful! We look forward to serving you additionally next time. Take care!

April 23, 2022

Nice friendly people and finished the job when they said they would. Looking forward to next visit. More

by Bmu123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabrina Ozminkowski
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Apr 23, 2022 -

Mercedes-Benz of Plano responded

Bmu123, thank you for the 5-star review! We're glad to hear our team was friendly and got the job done on time! We look forward to serving you again in the future. Thanks again!

April 23, 2022

Great team of employees! First, listen to the problem then try to resolve it. Completely satisfied. More

by zad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asif Mohideen
Report | Print
Apr 23, 2022 -

Mercedes-Benz of Plano responded

zad, thank you for the 5-star review! We're happy to hear our team listened to your problem and resolved it! We look forward to serving you again in the future. Take care!

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