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Mercedes-Benz of Plano
Plano, TX
2,137 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,137 reviews
April 09, 2022
I have been a Mercedes Benz of Plano customer since 2015. This is the only place I trust for the proper services and repairs for my vehicle. I highly recommend them to Mercedes Benz vehicle owners. This is the only place I trust for the proper services and repairs for my vehicle. I highly recommend them to Mercedes Benz vehicle owners. More
by Earlenethodge
Employees Worked With
Mark Henley
April 09, 2022
Zach is a fabulous Service Representative who has always helped me out since I bought my MB helped me out since I bought my MB More
by Tacarnell
April 08, 2022
Thank you for the exceptional services Aly Lalani, my Mercedes Service Rep and the entire staff always provide when my car is being serviced etc.! ! As soon as , I arrived at Mercedes’ Benz of Plano as Mercedes Service Rep and the entire staff always provide when my car is being serviced etc.! ! As soon as , I arrived at Mercedes’ Benz of Plano as always ,I’m greeted professionally and with warmth! Everyone at Mercedes Benz of Plano are greatly appreciated! Enjoy life! Stay safe and well! More
by Eloisefam3
Employees Worked With
Other Employees :
Aly Lalani’ my Mercedes’ Benz of Plano Service Rep,, Daniel, Bob - customer service and Freddie hand washes cars etc. Totally awesome individual!
April 08, 2022
They are very professional. I feel safe taking my car there because they always do a great job and are very attentive toward me and my wife. I feel safe taking my car there because they always do a great job and are very attentive toward me and my wife. More
by Shannonh6767
Employees Worked With
Stephen W.
April 07, 2022
"The Outstanding Customer Service, Attentiveness and Delivery of MBServices that were provided to me By Manny AND Efrain are to be Applauded. The Great Job that Manny AND Efraín Do Is Outstanding! THANK Delivery of MBServices that were provided to me By Manny AND Efrain are to be Applauded. The Great Job that Manny AND Efraín Do Is Outstanding! THANK YOU BOTH FOR ALL THAT YOU DO!" we truly appreciate you! Your customer 4Lf, Juanita Valencia More
by JV
Employees Worked With
Mr Manny and Mr Efrain
April 07, 2022
Service did a great job with status of the vehicle while I waited to have repair done. The service was prompt and efficient. I am pleased. Friendly, clean and professional environment I waited to have repair done. The service was prompt and efficient. I am pleased. Friendly, clean and professional environment More
by Talk2rachelle
Employees Worked With
Eric Alejandrez in Service
April 07, 2022
Easy to schedule service. Drop off was quick and the ride to home was easy. I was informed of any additional issues. Pick up was easy as well. Drop off was quick and the ride to home was easy. I was informed of any additional issues. Pick up was easy as well. More
by Steve
Employees Worked With
Jay Henderson
