Back

Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,373 Reviews

1,373 Reviews of Mercedes-Benz of Plano - Service Center

Sort by
February 04, 2025

Always take a good care of their customers and the vehicle! Provide quality service! Thank you! More

by genet6412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
Feb 04, 2025 -

Mercedes-Benz of Plano responded

genet6412, thank you for sharing 5-stars! We're glad to hear our team always provides quality service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 04, 2025

Patrick Garcia is a trusted advisor and true professional. He keeps us loyal to Mercedes! More

by byronmcnaught
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Garcia
Feb 04, 2025 -

Mercedes-Benz of Plano responded

byronmcnaught, thank you for sharing 5-stars! We're glad to hear Patrick is professional! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 04, 2025

Top notch service from setting appointments, check in, amazing waiting room, valet services and checkout. Love the service guys. Always have a smile to share. Luis, my service man is always available and More

by jack.coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in service dept
Feb 05, 2025 -

Mercedes-Benz of Plano responded

Jack.coleman, thank you for sharing 5-stars and noting our smiling service staff and ammenities! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 04, 2025

Amazing dealership with exceptional customer service. My advisor always thoroughly explains everything and makes sure I’m taken care of and happy. More

by ashleyharis22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ramirez
Feb 04, 2025 -

Mercedes-Benz of Plano responded

ashleyharis22, thank you for sharing 5-stars! We're glad to hear our team is amazing and provides exceptional customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

February 03, 2025

Fair priced. Easy to schedule service. Great service reps that don’t fip you off like Land Rover of Dallas. Trusted service overall!!! More

by ricky.oyaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 03, 2025 -

Mercedes-Benz of Plano responded

ricky, thank you for sharing 5-stars! We're pleased to hear our team provided a great overall experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 02, 2025

Great dealership to work with for Sales and Services. I am in a relationship with the representative and advisor for last 6 years and all but great experience to share. More

by RKSubra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Shin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Garcia
Feb 03, 2025 -

Mercedes-Benz of Plano responded

RKSubra, thank you for sharing 5-stars! We're happy to hear our team is great to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

February 02, 2025

MB Plano has been great! I've had a truly best in class buying experience. Then over the last 5 years of ownership, I've had a really good ownership experience. Mercedes do More

by Neil.kier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Henley
Feb 02, 2025 -

Mercedes-Benz of Plano responded

Neil.kier, thank you for sharing 5-stars and noting great experiences with us over the last five years. We appreciate your praise and we look forward to serving you additionally when the time comes. Thanks again!

February 02, 2025

What I like most is my customer representative Eli He does a great job of explaining what is happening and what he thinks needs have done More

by Ltillman3427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence King III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Mercedes-Benz of Plano responded

Ltillman3427, thank you for sharing 5-stars and noting your experience with Eli. We appreciate your praise and we look forward to serving you additionally when the time comes. Thanks again!

February 02, 2025

The service professionals are always very professional and courteous with a high level of customer consideration and care. More

by Lara S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Feb 02, 2025 -

Mercedes-Benz of Plano responded

Lara, thank you for sharing 5-stars and noting a great experience in service. We appreciate your praise noting great customer care and we look forward to serving you additionally when the time comes. Thanks again!

February 02, 2025

Service at Mercedes-Benz of Plano is good and they are very professional.Highly recommend them. More

by mdlowry2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elli service
Feb 02, 2025 -

Mercedes-Benz of Plano responded

mdlowry2003, thank you for sharing 5-stars and our noting professional team and great service! We look forward to serving you additionally when the time comes. Thanks again!

...
10
...