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Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,379 Reviews
Call Service Center (972) 599-0909

1,379 Reviews of Mercedes-Benz of Plano - Service Center

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January 23, 2025

Best service I’ve had with my car. First time to Plano. Will come back. More

by jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny tobles
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Jan 23, 2025 -

Mercedes-Benz of Plano responded

Jean, thank you for sharing 5-stars and sharing that your visit was the best service you've ever had with your car! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 23, 2025

Your service and staff are excellent ! I am very satisfied with your work and relationships More

by htmd33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

Mercedes-Benz of Plano responded

htmd33, thank you for sharing 5-stars! We're glad to hear our team is excellent! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

January 23, 2025

Great place for Service the service manager Ben Mitchel is a great guy and knows his stuff More

by chip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Mercedes-Benz of Plano responded

chip, thank you for sharing 5-stars! We're glad to hear Ben Mitchel is great! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 23, 2025

Great dealership. Service is excellent but some service costs are a little expensive. $400+ for an oil change. More

by Sclay5740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
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Jan 24, 2025 -

Mercedes-Benz of Plano responded

Sclay5740, thank you for sharing 5-stars! We're happy to hear our team provides excellent service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 23, 2025

Always friendly and the service department is great! I will definitely be a long time customer More

by kreed965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Garcia
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Jan 24, 2025 -

Mercedes-Benz of Plano responded

kreed965, thank you for sharing 5-stars! We're glad to hear our team is friendly and provide great service! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

January 22, 2025

My service advisor at Mercedes-Benz of Plano is the best service I’ve ever received, there’s another dealership that’s very close to me, but I go out of my way because he does everything he can to take care More

by Poguemahone 68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Rodriguez
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Jan 22, 2025 -

Mercedes-Benz of Plano responded

Poguemahone 68, thank you for sharing 5-stars! We're pleased to hear our team provides the best service you've ever received! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 21, 2025

Mercedes of Plano have the best service team to make sure you and your car is taking care of well. More

by billvuu88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Solis
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Jan 22, 2025 -

Mercedes-Benz of Plano responded

billvuu88, thank you for sharing 5-stars! We're glad to see Andrew did a great job serving you. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 21, 2025

The team is very professional. They respect your time. In general a very good environment. More

by tenagne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Lalani
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Jan 21, 2025 -

Mercedes-Benz of Plano responded

tenagne, thank you for sharing 5-stars and noting your time with Aly in service. We love hearing everyone was professional! We appreciate your praise and look forward to serving you again next time. Thanks again!

January 21, 2025

Great service department. Very attentive and accommodating. They went the extra mile to provide great service. More

by RonnaK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ramirez
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Jan 21, 2025 -

Mercedes-Benz of Plano responded

RonnaK, thank you for sharing 5-stars and noting your time with us in service. We love hearing our team went the extra mile! We appreciate your praise and look forward to serving you again next time. Thanks again!

January 21, 2025

I went in to get my vehicle serviced and received top- tier service. Everyone in the office was very pleasant and went a live and beyond my expectations. After having my vehicle serviced there was a softw More

by LaShaunda Porter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Van Der Ziel
Report | Print
Jan 21, 2025 -

Mercedes-Benz of Plano responded

LaShaunda, thank you for sharing 5-stars! We're pleased to hear our team provided top tier service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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