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Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,374 Reviews
Call Service Center (972) 599-0909

1,374 Reviews of Mercedes-Benz of Plano - Service Center

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August 25, 2022

Every one from service advisor Ali to to the guys who delivered my car was fantastic More

by Rsvalesenrick
Recommend Dealer
Yes
Employees Worked With
Ali
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Aug 26, 2022 -

Mercedes-Benz of Plano responded

Rsvalesenrick, thanks for sharing 5-stars and noting your experience with Ali. We appreciate your endorsement and look forward to serving you additionally next time. Take care!

August 25, 2022

Love this dealership and my service advisor Mike. Everyone is friendly and my experience has been top notch so far. Thank you guys. More

by nicej2252
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in Service
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Aug 26, 2022 -

Mercedes-Benz of Plano responded

nicej2252, thanks for sharing 5-stars and noting your experience with Mike in service. We appreciate your endorsement and look forward to serving you additionally next time. Best wishes!

August 25, 2022

Top service, Top advisor is Mike Ludec. This guy is the best advisor and highly recommend! More

by Harry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and Ben
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Aug 26, 2022 -

Mercedes-Benz of Plano responded

Harry, thanks for sharing 5-stars and noting your experience with Mike. We appreciate your endorsement and look forward to serving you additionally next time. Thanks again!

August 25, 2022

Facility is always clean and staff is very friendly. Wait time for Alto car service is always quick More

by Upscale Jazzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connie Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2022 -

Mercedes-Benz of Plano responded

Thanks for sharing 5-stars and noting your experience in our clean facility with our friendly staff. We appreciate your endorsement and look forward to serving you additionally next time. Take care!

August 24, 2022

Great work and quick turn around when I had an emergency. I really appreciate the help! More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn
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Aug 24, 2022 -

Mercedes-Benz of Plano responded

Mike, thanks for the five-stars and mention of great work and a quick turnaround! We're happy to hear you had an excellent visit! We appreciate your feedback. See you next time. Best wishes!

August 24, 2022

Excellent customer service experience. Service managers are well versed in the automobiles they service. I would highly recommend Plano Mercedes. More

by Nicole.Bergeron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Singleton
Report | Print
Aug 25, 2022 -

Mercedes-Benz of Plano responded

Nicole, thanks for sharing 5-stars! We're happy to hear our team provided excellent customer service and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally next time. Thanks again!

August 24, 2022

Great service, professional advisors who explain the charges and keep you up to date on the status throughout. Shuttle to and again from home through Alto. More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli, Derek
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Aug 25, 2022 -

Mercedes-Benz of Plano responded

Anonymous, thanks for sharing 5-stars! We're happy to hear our team is professional and provide great service! We appreciate your endorsement and look forward to serving you additionally next time. Take care!

August 23, 2022

Service department was in constant communication regarding updates, overall I’m extremely pleased with the customer service experience! More

by Reed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in the service department
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Aug 23, 2022 -

Mercedes-Benz of Plano responded

Reed, thanks for the five-stars! We're happy to hear our team was in constant communication and you're pleased with our teams customer service! We appreciate your praise. See you next time. Best wishes!

August 23, 2022

My aerobics manager, Aly, is fantastic. He got my car in and out very quickly. More

by Planofoodoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aly
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Aug 24, 2022 -

Mercedes-Benz of Plano responded

Planofoodoe, thanks for the five-star praise! We're happy to hear working with Aly was an excellent experience! We appreciate your feedback. See you next time. Take care!

August 23, 2022

Nice people. Beautiful facility. Excellent service. I can't imagine there's a better dealership anywhere in the Dallas metroplex. More

by MB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Quimby
Report | Print
Aug 24, 2022 -

Mercedes-Benz of Plano responded

MB, thanks for the five-stars and mention of excellent service in our beautiful facility! We're happy to hear you had an excellent visit! We appreciate your feedback. See you next time. Thanks again!

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