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Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,373 Reviews
Call Service Center (972) 599-0909

1,373 Reviews of Mercedes-Benz of Plano - Service Center

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August 02, 2022

Fast service. Nice waiting area. Been going to this dealership since the ‘90s when they were still in a different location. More

by Benzowneralways
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Henley
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Aug 03, 2022 -

Mercedes-Benz of Plano responded

Benzowneralways, thank you for your 5-star praise and mention of fast service and a nice waiting area. We appreciate your feedback and look forward to serving you additionally next time. Take care!

August 02, 2022

Fast and profficient, great experience. Been going for years, i wiill continue to take my vehicle there for service. More

by Mark
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike (service)
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Aug 03, 2022 -

Mercedes-Benz of Plano responded

Mark, thank you for your 5-stars and noting a proficient, great experience with Mike in service. We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

July 31, 2022

Good service very professional I got a good discount experience was good all around will rate higher than others More

by sims5303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Manther
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Jul 31, 2022 -

Mercedes-Benz of Plano responded

sims5303, thank you for your 5-stars. We're glad to hear our team is professional! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

July 31, 2022

Love this dealership. Mr Stephen R and Ali are exceptional to work with. Any time I have an issue they resolve it without a problem. If you are as particular about your ve More

by Mahesh(Mike) R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen R, Ali
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Aug 01, 2022 -

Mercedes-Benz of Plano responded

Mahesh, thank you for sharing 5-star praise and mention of working with Stephen and Ali We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

July 31, 2022

Love the work and the people who helped me through out the who process 🙌 🙏 I will recommend your establishment More

by kolizo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John berry
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Jul 31, 2022 -

kolizo responded

The whole process

July 30, 2022

Service is great. Representatives are professional and quick. I highly recommend this dealership for all your needs. More

by edi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mila
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Jul 30, 2022 -

Mercedes-Benz of Plano responded

edi, thank you for your 5-stars. We're glad to hear our team is professional, quick and earned your recommendation! We appreciate your feedback and look forward to serving you additionally next time. Take care!

July 29, 2022

I have the best service advisor, Aly. Service was quick and done to my satisfaction. More

by LMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept- Aly
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Jul 29, 2022 -

Mercedes-Benz of Plano responded

LMB, thank you for your 5-stars. We're glad to hear Aly provided quick service to your satisfaction! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

July 29, 2022

Thank you Mike L- service advisor and Hector-service tech for being so easy to work with, and finally figuring out what was wrong with my car and getting it fixed ASAP! And keeping me updated!! More

by Cassidy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaCroix III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Leduc - Hector -tech
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Jul 31, 2022 -

Mercedes-Benz of Plano responded

Cassidy, thank you for your 5-stars. We're glad to hear Mike and Hector were easy to work with and got your car fixed! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

July 28, 2022

Very clean, everyone friendly and great private rooms for conducting work meetings. Thanks for everything More

by Nicolelprince92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad (Service Mgr
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Jul 28, 2022 -

Mercedes-Benz of Plano responded

Nicolelprince92, thank you for your 5-stars. We're happy to hear our team is friendly! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

July 28, 2022

Really great service today from courtesy shuttle to and from, to quicker than expected Service! More

by SteffyLCB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept: Morgan Flores
Report | Print
Jul 28, 2022 -

Mercedes-Benz of Plano responded

SteffyLCB, thank you for your 5-stars. We're glad to hear our team provided great service! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

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