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Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,373 Reviews
Call Service Center (972) 599-0909

1,373 Reviews of Mercedes-Benz of Plano - Service Center

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July 28, 2022

Absolutely excellent service. Very good communication, very good laying out options for repairs and quality service all around. More

by Txdaltons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
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Jul 29, 2022 -

Mercedes-Benz of Plano responded

Txdaltons, thank you for your 5-stars. We're happy to hear our team provided excellent service and good communication! We appreciate your feedback and look forward to serving you additionally next time. Take care!

July 27, 2022

Prompt service and very friendly service advisor that kept me aware of every step of service. More

by Hongted39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connie Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2022 -

Mercedes-Benz of Plano responded

Hongted39, thank you for your 5-stars. We're happy to hear our team provided prompt and friendly service! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

July 27, 2022

I've always had a great experience with every Rep I've had at this dealership! More

by rghebray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ludec
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Jul 27, 2022 -

Mercedes-Benz of Plano responded

rghebray, thank you for your 5-star review! We're happy to hear you've always had a great experience at our dealership! We look forward to serving you again in the future. Thanks again!

July 27, 2022

Excellent customer service and understanding to install my grill on my car. I love the outcome. More

by Yinka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen
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Jul 28, 2022 -

Mercedes-Benz of Plano responded

Yinka, thank you for your 5-stars. We're glad to hear our team provided excellent customer service! We appreciate your feedback and look forward to serving you additionally next time. Take care!

July 26, 2022

Zach was my advisor for my routine maintenance and I had a wonderful experience overall. Would highly recommend Mercedes Benz of Plano! Alto shuttle A+ as well. More

by Jan Hyde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach was my advisor and he was very kind and knowledgeable!
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Jul 26, 2022 -

Mercedes-Benz of Plano responded

Jan, thank you for leaving 5 stars! We're glad to hear Zach provided a wonderful experience and earned your recommendation! We appreciate your feedback and look forward to serving you again in the future. Best wishes!

July 26, 2022

Glenn Mathner is always professional and courteous and attentive when we call with any issues on our Mercedes cars. More

by N1LM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Mathner
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Jul 26, 2022 -

Mercedes-Benz of Plano responded

N1LM, thank you for leaving 5 stars! We're happy to hear Glenn Mathner is always professional, courteous and attentive! We appreciate your feedback and look forward to serving you again in the future. Take care!

July 26, 2022

Great service Our advisor was Professional Genuine Attentive Very happy with the service we received More

by mktizz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan Flores
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Jul 27, 2022 -

Mercedes-Benz of Plano responded

mktizz, thank you for your 5-star review! We're happy to hear your advisor was professional and genuine! We look forward to serving you again in the future. Take care!

July 26, 2022

My service advisor should be fitted with a cape, he was above expectations. Exceptional auto service experience! Thank you More

by Wolfie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali
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Jul 27, 2022 -

Mercedes-Benz of Plano responded

Wolfie, thank you for your 5-star review! We're glad to hear your advisor provided exceptional service! We look forward to serving you again in the future. Take care!

July 26, 2022

Great customer service. . Zach my new adviser was very nice, professional and attentive to car needs. More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Jul 27, 2022 -

Mercedes-Benz of Plano responded

Mary, thank you for your 5-star review! We're happy to hear Zach was professional and attentive! We look forward to serving you again in the future. Thanks again!

July 26, 2022

Another great experience at Mercedes-Benz of Plano. So glad I prepaid for service on my GLC 300. I just drop it off pick up a loaner and am on my way. Return when complete swap vehicles and back on t More

by todd rohani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Garcia
Report | Print
Jul 27, 2022 -

Mercedes-Benz of Plano responded

todd, thank you for your 5-star review! We're glad to hear our team is professional and provides excellent customer service! We look forward to serving you again in the future. Best wishes!

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