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Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,376 Reviews
Call Service Center (972) 599-0909

1,376 Reviews of Mercedes-Benz of Plano - Service Center

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July 26, 2022

My service advisor should be fitted with a cape, he was above expectations. Exceptional auto service experience! Thank you More

by Wolfie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali
Report | Print
Jul 27, 2022 -

Mercedes-Benz of Plano responded

Wolfie, thank you for your 5-star review! We're glad to hear your advisor provided exceptional service! We look forward to serving you again in the future. Take care!

July 26, 2022

Great customer service. . Zach my new adviser was very nice, professional and attentive to car needs. More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
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Jul 27, 2022 -

Mercedes-Benz of Plano responded

Mary, thank you for your 5-star review! We're happy to hear Zach was professional and attentive! We look forward to serving you again in the future. Thanks again!

July 26, 2022

Another great experience at Mercedes-Benz of Plano. So glad I prepaid for service on my GLC 300. I just drop it off pick up a loaner and am on my way. Return when complete swap vehicles and back on t More

by todd rohani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Garcia
Report | Print
Jul 27, 2022 -

Mercedes-Benz of Plano responded

todd, thank you for your 5-star review! We're glad to hear our team is professional and provides excellent customer service! We look forward to serving you again in the future. Best wishes!

July 25, 2022

High quality service department and professional services . My car was in great shape when service was completed . Will Recommend MB of Plano to friends and family More

by Henry B
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connie Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2022 -

Mercedes-Benz of Plano responded

Henry, thank you for your 5-stars! We're happy to hear our team provided high quality service and earned your recommendation! We look forward to serving you again in the future. Thanks again!

July 25, 2022

Great experience, feels like everyone is on the same page and they actually care about taking care of the client and the vehicle. More

by richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Vunk
Report | Print
Jul 25, 2022 -

Mercedes-Benz of Plano responded

richard, thank you for your 5-stars! We're happy to hear our team provided a great experience! We look forward to serving you again in the future. Thanks again!

July 25, 2022

I had a pretty pressing issue with my car and they managed to get me in quickly. They were up front that it could take several days to do the repair. More

by ldanyluk50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Henderson in the service dept
Report | Print
Jul 26, 2022 -

Mercedes-Benz of Plano responded

ldanyluk50, thank you for leaving 5 stars! We're glad to hear our team was able to get you in quickly! We appreciate your feedback and look forward to serving you again in the future. Best wishes!

July 25, 2022

Fabulous service - timely, great communication & great value. I am very happy w: their service & highly recommend More

by Txdaltons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli
Report | Print
Jul 26, 2022 -

Mercedes-Benz of Plano responded

Txdaltons, thank you for leaving 5 stars! We're glad to hear our team provided fabulous service and earned your recommendation! We appreciate your feedback and look forward to serving you again in the future. Thanks again!

July 24, 2022

Aly Lallani was very helpful and resolved the problem in a timely manner and kept me updated on the car. Thank you to Aly. More

by Shakup110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alykhan Lallani
Report | Print
Jul 24, 2022 -

Mercedes-Benz of Plano responded

Shakup110, thank you for your 5-stars! We're happy to hear Aly Lallani was helpful and resolved the problem in a timely manner! We look forward to serving you again in the future. Thanks again!

July 24, 2022

Always provides excellent customer service. Would recommend anyone I know to use MB of Plano for their service needs. More

by DO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
Report | Print
Jul 25, 2022 -

Mercedes-Benz of Plano responded

DO, thank you for your 5-stars! We're happy to hear our team provides excellent customer service and earned your recommendation! We look forward to serving you again in the future. Take care!

July 22, 2022

Wonderful service and exceptional service management team. Great communication & attention to detail to ensure all problems are fixed. More

by Kellie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli
Report | Print
Jul 22, 2022 -

Mercedes-Benz of Plano responded

Kellie, thanks for sharing 5-stars! We're happy to hear our team provided wonderful service and great communication! We appreciate your endorsement and look forward to serving you additionally next time. Thanks again!

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