Mercedes-Benz of Plano - Service Center

Excellent service department. Great loaner cars. Thorough repairs. Job done right first time. Reasonable costs. Great loaner cars. Thorough repairs. Job done right first time. Reasonable costs. More

The customer service is excellent! ! My service adviser, Jay, keeps me informed on the repair of my vehicle and his professionalism is great!! ! My service adviser, Jay, keeps me informed on the repair of my vehicle and his professionalism is great!! More

Best service advisor I have been associated with. The employees are courteous and professional. They go the extra mile to make sure you are satisfied. The employees are courteous and professional. They go the extra mile to make sure you are satisfied. More

MB Plano has very professional and efficient staff, always supportive and knowledgeable. The desk staff are very respectful and friendly always supportive and knowledgeable. The desk staff are very respectful and friendly More

Great customer service. I have been a repeat customer since 2003. Many of their employees have been here for years which in my opinion says a lot about the company. Came in I have been a repeat customer since 2003. Many of their employees have been here for years which in my opinion says a lot about the company. Came in for window tint on new vehicle and as always they educate you on their products. I did not feel like I was sold any extras they’re very straight forward (pros and cons). More

Their team went over and beyond to make me a satisfied customer. Very professional and considerate anytime I go in. Thank you customer. Very professional and considerate anytime I go in. Thank you More

MB Plano is a Great location for the service. Their communications / followup was pretty Good and they were able to get a loaner car arranged quickly. Their communications / followup was pretty Good and they were able to get a loaner car arranged quickly. More

Ali in service makes it easy and provides excellent service. He continues to impress me and will continue to use MB Plano service. He continues to impress me and will continue to use MB Plano More

Always professional and make a point to handle all my request and needs each visit request and needs each visit More

My service rep was very competent, kept me informed and returned my car at the promised time. returned my car at the promised time. More