Mercedes-Benz of Plano - Service Center

Very impressed with facility as well as staff especially Curtis Miles courtesy and personable professionalism Curtis Miles courtesy and personable professionalism More

Trusted service department … Timely communication, honest, friendly, attention to details, with quality repair and maintenance on top. honest, friendly, attention to details, with quality repair and maintenance on top. More

I appreciate the ability your staff has to make every attempt accommodate things coming up last minute. The open communication is helpful in the process of getting things done! Eli was extremely personab attempt accommodate things coming up last minute. The open communication is helpful in the process of getting things done! Eli was extremely personable and developed a rapport which was approachable and of understanding. Thank you. More

Best service advisor I have been associated with. The employees are courteous and professional. They go the extra mile to make sure you are satisfied. The employees are courteous and professional. They go the extra mile to make sure you are satisfied. More

Excellent service department. Great loaner cars. Thorough repairs. Job done right first time. Reasonable costs. Great loaner cars. Thorough repairs. Job done right first time. Reasonable costs. More

The customer service is excellent! ! My service adviser, Jay, keeps me informed on the repair of my vehicle and his professionalism is great!! ! My service adviser, Jay, keeps me informed on the repair of my vehicle and his professionalism is great!! More

MB Plano has very professional and efficient staff, always supportive and knowledgeable. The desk staff are very respectful and friendly always supportive and knowledgeable. The desk staff are very respectful and friendly More

Great customer service. I have been a repeat customer since 2003. Many of their employees have been here for years which in my opinion says a lot about the company. Came in I have been a repeat customer since 2003. Many of their employees have been here for years which in my opinion says a lot about the company. Came in for window tint on new vehicle and as always they educate you on their products. I did not feel like I was sold any extras they’re very straight forward (pros and cons). More

Ali in service makes it easy and provides excellent service. He continues to impress me and will continue to use MB Plano service. He continues to impress me and will continue to use MB Plano More

MB Plano is a Great location for the service. Their communications / followup was pretty Good and they were able to get a loaner car arranged quickly. Their communications / followup was pretty Good and they were able to get a loaner car arranged quickly. More