Mercedes-Benz of Plano - Service Center

MB Plano has very professional and efficient staff, always supportive and knowledgeable. The desk staff are very respectful and friendly always supportive and knowledgeable. The desk staff are very respectful and friendly More

Great customer service. I have been a repeat customer since 2003. Many of their employees have been here for years which in my opinion says a lot about the company. Came in I have been a repeat customer since 2003. Many of their employees have been here for years which in my opinion says a lot about the company. Came in for window tint on new vehicle and as always they educate you on their products. I did not feel like I was sold any extras they’re very straight forward (pros and cons). More

Ali in service makes it easy and provides excellent service. He continues to impress me and will continue to use MB Plano service. He continues to impress me and will continue to use MB Plano More

MB Plano is a Great location for the service. Their communications / followup was pretty Good and they were able to get a loaner car arranged quickly. Their communications / followup was pretty Good and they were able to get a loaner car arranged quickly. More

Their team went over and beyond to make me a satisfied customer. Very professional and considerate anytime I go in. Thank you customer. Very professional and considerate anytime I go in. Thank you More

Always professional and make a point to handle all my request and needs each visit request and needs each visit More

My service rep was very competent, kept me informed and returned my car at the promised time. returned my car at the promised time. More

Meecedes Benz of Plano is a clean and professional environment. My attendant, Mr. Glenn Manther, kept me promptly informed on the work progress. I have been a faithful and satisfied customer of MB Pla environment. My attendant, Mr. Glenn Manther, kept me promptly informed on the work progress. I have been a faithful and satisfied customer of MB Plano since 2010. More

Smooth as silk! Jay greeted me, notedmyneeds, got me a loan car, called me when finished. Jay greeted me, notedmyneeds, got me a loan car, called me when finished. More

I would like to say that J. Henderson is the reason people enjoy working with your service department. I have now worked with him twice. He is understanding, he is patient but h Henderson is the reason people enjoy working with your service department. I have now worked with him twice. He is understanding, he is patient but he is also persistent. My car was broken into over a week ago and from the moment I brought it in, J. coordinated with me, my husband and my insurers to give me peace of mind and a quick turnaround and repair for my vehicle. With all the stress of everyday life plus these unexpected issues, it's people like J. who help you feel settled and heard and the reason I come to your dealership for service. More