Mercedes-Benz of Plano - Service Center

My recent experience made a MB Plano customer of me for life. I will absolutely be buying my next vehicle from MB Plano entirely because of Eric and how the team and the customer service I received. Anoth life. I will absolutely be buying my next vehicle from MB Plano entirely because of Eric and how the team and the customer service I received. Another dealer had messed up my car by using after market parts and the MB Plano team caught and fixed the problem for me before it turned into a catastrophe. From the communication to the timeliness and the quality of the work - I could not be more pleased. More

Excellent . Why waste my time when I don’t have anything to add to my firs comment Why waste my time when I don’t have anything to add to my firs comment More

Welcoming and efficient service. I was able to work in a private office while waiting for car service. Additional work recommended but not pushy I was able to work in a private office while waiting for car service. Additional work recommended but not pushy More

Nice dealership with a great service staff. I would like them to have more new inventory to look at. I would like them to have more new inventory to look at. More

Very satisfied with services rendered. I am extremely grateful to Jay Henderson who always takes care of my car services , very professional, extremely helpful & makes my trip to MB servi I am extremely grateful to Jay Henderson who always takes care of my car services , very professional, extremely helpful & makes my trip to MB service dept enjoyable despite of the wait however long the service is. They have a very clean & nice waiting room area & also have beverages, snacks for any clients. I strongly recommend to get service of your MB cars to above dealership. More

Have always been very satisfied with their serve dept & the reps. Always prompt & reliable service. the reps. Always prompt & reliable service. More

My appointment was on time, and my ride share with Alto was just a few minutes away. The service went as expected and my car was returned to me in pristine condition. I appreciate MB - Plano’s respect of was just a few minutes away. The service went as expected and my car was returned to me in pristine condition. I appreciate MB - Plano’s respect of my time constraints and keeping my car in perfect condition. More

I was able to drop my car off and get work done at the dealership while waiting. Mr. Garcia was very helpful and thorough with the maintenance of the vehicle. My car was cleaned and ready before expected. dealership while waiting. Mr. Garcia was very helpful and thorough with the maintenance of the vehicle. My car was cleaned and ready before expected. More

Excellent and courteous service by knowledgeable service advisors… prompt and timely service and clarity on resolution advisors… prompt and timely service and clarity on resolution More

Stephen is a great person to work with while I was dropping my car off for to get service done. dropping my car off for to get service done. More