Mercedes-Benz of Plano - Service Center

Great sales team and service members would go there again. Clean and bright over all triple A service again. Clean and bright over all triple A service More

Excellent routine service experience. MB Plano has added the convenience of a new car service - Alto - to handle personalized transport in lieu of loaners. It’s a nice touch and very much MB Plano has added the convenience of a new car service - Alto - to handle personalized transport in lieu of loaners. It’s a nice touch and very much appreciated. More

Prompt service the service personnel was very knowledgeable of the issue and resolved it timely. knowledgeable of the issue and resolved it timely. More

Excellent customer service and quality work for sure! I would recommend MB Plano to everyone! I would recommend MB Plano to everyone! More

The staff was friendly and I loved the open waiting area. The service drop off process was amazing. The service drop off process was amazing. More

The account representative and rental attendants are very professional. They take the time to address customer questions. The service was Prompt. I will use again. professional. They take the time to address customer questions. The service was Prompt. I will use again. More

Very friendly and customer oriented. If loaner is needed they always have it. Prices are high but it’s a Mercedes, it’s expected. If loaner is needed they always have it. Prices are high but it’s a Mercedes, it’s expected. More

Excellent customer service and pretty knowledgeable people I will recommend my family and friends in your dealership people I will recommend my family and friends in your dealership More

Salesman was very helpful but car should have been better examined and prepped by dealership. better examined and prepped by dealership. More

Great experience. The entire process from scheduling my appointment with Matt to the pleasant young man that checked in my SUV and referred me to Zach, to Zach getting The entire process from scheduling my appointment with Matt to the pleasant young man that checked in my SUV and referred me to Zach, to Zach getting my service taken care of, to the nice young man that took me to Zach's b/u and brought out my vehicle, was professional, thorough and pleasant. Zach was very thorough in explaining and helping me understand some options with two other issues I've been experiencing. Good job guys. I'm a happy customer. More