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Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,379 Reviews
Call Service Center (972) 599-0909

1,379 Reviews of Mercedes-Benz of Plano - Service Center

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April 27, 2022

The experience was enjoyable, fast, and easy! They went above and beyond to take care of my problems! More

by Jamesreynolds1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Apr 28, 2022 -

Mercedes-Benz of Plano responded

Jamesreynolds1, thanks for leaving a 5-star review! We're happy to hear our team made your experience enjoyable, fast, and easy! We look forward to serving you again in the future. Thanks again!

April 26, 2022

Service is very good. It is slow these days and the follow-up for updates isn’t as good as it could be but it worked out. More

by gmmichaud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2022 -

gmmichaud responded

Very good service.

Apr 26, 2022 -

Mercedes-Benz of Plano responded

gmmichaud, thank you for your 5-star review! We're glad to hear our service is good! We look forward to serving you additionally in the future. Thanks again!

April 26, 2022

Hands down one of the BEST dealerships I’ve ever dealt with. I will never replace my salesman Darren for anyone else ever! More

by Mknox54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Shin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Williams
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Apr 26, 2022 -

Mercedes-Benz of Plano responded

Mknox54, thank you for your 5-star review! We're glad to hear Darren gave you a great experience! We look forward to serving you additionally in the future. Take care!

April 26, 2022

Mark has made our dealing with Plano Mercedes a pleasure. Alway so friendly. Thank you Mark Henley More

by johncocoris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Henley
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Apr 26, 2022 -

Mercedes-Benz of Plano responded

johncocoris, thank you for your 5-star review! We're glad to hear Mark Henley is always friend and makes your visits a pleasure! We look forward to serving you additionally in the future. Thanks again!

April 26, 2022

When I was car shopping the sales men at this dealership were so helpful. Now that I have a Mercedes my service advisor Zach has been so wonderful at communicating and managing my car repair appointment. MB More

by irenem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Vunk
Report | Print
Apr 26, 2022 -

Mercedes-Benz of Plano responded

irenem, thank you for your 5-star review! We're glad to hear Zach has been wonderful at communicating and managing your car repair appointment! We look forward to serving you additionally in the future. Best wishes!

April 26, 2022

Everyone at the dealership is helpful and attentive. They’re knowledgeable and smiling and make the visit positive. More

by clark_lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandro Alvarez
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Apr 27, 2022 -

Mercedes-Benz of Plano responded

clark_lisa, thank you for your 5-star rating! We're happy to hear our team is helpful and attentive! We appreciate you and look forward to serving you again in the future. Best wishes!

April 26, 2022

Excellent service, great communication Jorge our service advisor was very prompt with our vehicle GLE we had in service. More

by Marcus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge
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Apr 27, 2022 -

Mercedes-Benz of Plano responded

Marcus, thank you for your 5-star rating! We're glad to hear Jorge provided excellent service and great communication! We appreciate you and look forward to serving you again in the future. Thanks again!

April 26, 2022

Staff very friendly , helpful and professional , anytime I hi there they do the best work. More

by Soraya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aly Lalani
Report | Print
Apr 27, 2022 -

Mercedes-Benz of Plano responded

Soraya, thank you for your 5-star rating! We're glad to hear our staff was friendly and professional! We appreciate you and look forward to serving you again in the future. Take care!

April 26, 2022

Very pleased with everything! Far exceeded my expectations! So glad I went to MB Plano and will continue in the future! More

by janmshaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor V
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Apr 27, 2022 -

Mercedes-Benz of Plano responded

janmshaw, thank you for your 5-star rating! We're glad to hear you're pleased with your experience! We appreciate you and look forward to serving you again in the future. Take care!

April 25, 2022

Always a great experience! Very welcoming environment even though it’s a luxury car brand. That’s how it should always be. More

by zo5845
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali
Report | Print
Apr 25, 2022 -

Mercedes-Benz of Plano responded

zo5845, thank you for the 5-star review! We're glad to hear our team always provides a great experience in a welcoming environment! We look forward to serving you additionally next time. Take care!

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