Mercedes-Benz of Plano - Service Center

Jay was extremely helpful and knowledgeable. He was extremely professional and considerate and available.Thank you for restoring my faith in customer care. He was extremely professional and considerate and available.Thank you for restoring my faith in customer care. More

Professional, courteous, and very accommodating! I had an emergency, no appointment yet they fixed all my problems! I had an emergency, no appointment yet they fixed all my problems! More

Great experience from driving in to driving out. Lalani, the Service Manager, does a great job. Lalani, the Service Manager, does a great job. More

I Hava always had an amazing experience when I go to Mercedes in Plano. This young man was amazing from the start and the end making sure he keep me informed on my services. Thank you Jorge for you for Mercedes in Plano. This young man was amazing from the start and the end making sure he keep me informed on my services. Thank you Jorge for you for going beyond what you was supposed to do. More

They didn’t diagnostic my car as it should it was bad experience they didn’t check the suspensions , one of the rims has bend from inside experience they didn’t check the suspensions , one of the rims has bend from inside More

I've consistently had a great experience with Stephen in the Service Department. He is professional, courteous, well-experienced, knowledgeable and simply delivers the best service to his clients! the Service Department. He is professional, courteous, well-experienced, knowledgeable and simply delivers the best service to his clients! More

Eric was very pleasant, professional and friendly. Car was spotlessly clean when picked up. Great experience! Car was spotlessly clean when picked up. Great experience! More

Mike from the service department was awesome. I love the VIP treatment. Love Mercedes Benz I love the VIP treatment. Love Mercedes Benz More

Have been going to this dealership for service. Been treated well & fair by service advisor (luck maybe) just Like Chuck P & Z, my new advisor Ali is pleasant to work with. Listens to my concerns w Been treated well & fair by service advisor (luck maybe) just Like Chuck P & Z, my new advisor Ali is pleasant to work with. Listens to my concerns with the car, give me reasonable advice & options. I appreciate him, too, for his professionalism. He doesn’t convey any condescending attitude. (Towards me as a woman who happens to like driving fast cars). More

Awesome customer service! Completely unmatched by any other local dealership. My visits are always seamless, whether I have an appointment or emergency visit. Completely unmatched by any other local dealership. My visits are always seamless, whether I have an appointment or emergency visit. More