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Mercedes-Benz of Portland
Portland, OR
2,289 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,289 reviews
February 09, 2022
Very quick and friendly service. Was informed on recommendations fairly promptly. I am new to the Mercedes’ world, as I inherited the vehicle, and was surprised it didn’t cost as much as I expected recommendations fairly promptly. I am new to the Mercedes’ world, as I inherited the vehicle, and was surprised it didn’t cost as much as I expected. :) More
by byrowilson
Verified CustomerEmployees Worked With
Helpful February 06, 2022
Called 4 days ago to say we have not received our license plates and our temp is expiring tomorrow. Haven’t heard back yet. So new car is parked and not legal. What’s the deal??? plates and our temp is expiring tomorrow. Haven’t heard back yet. So new car is parked and not legal. What’s the deal??? More
by RAEHANSEN
Employees Worked With
Duncan Ostrander
February 05, 2022
Excellent service and communication by the staff. The required parts had to be ordered from Germany and I was made aware of the unforeseen delay and subsequently notified every step of the way until the required parts had to be ordered from Germany and I was made aware of the unforeseen delay and subsequently notified every step of the way until the repair was completed. More
by Scott McDaniel
Employees Worked With
Andy Acevdo
February 05, 2022
The service was completed ahead of schedule and the staff is always friendly and polite. The one thing I am not a fan of is your outsourcing of the scheduling, they are not helpful at all!! is always friendly and polite. The one thing I am not a fan of is your outsourcing of the scheduling, they are not helpful at all!! More
by RICKSAUNDERS68
Employees Worked With
February 03, 2022
Everyone was pleasant and helpful. I am in love with my new vehicle! Great service, good coffee, reliable vehicles. Cannot say enough good things about my experience new vehicle! Great service, good coffee, reliable vehicles. Cannot say enough good things about my experience More
by Camille
February 03, 2022
They were extremely accommodating. Chan made sure all the details were explained and made buying my G550 a special occasion. Mylee is extremely thorough and made my 5th Mercedes purchase a breeze. details were explained and made buying my G550 a special occasion. Mylee is extremely thorough and made my 5th Mercedes purchase a breeze. More
by MELISSA.MASON
February 01, 2022
Very pleasant customer service and willingness to assist with understanding and knowledge having compassion for my needs. with understanding and knowledge having compassion for my needs. More
by lornacarter1
Employees Worked With
