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Mercedes-Benz of Portland

Portland, OR

4.3
2,503 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,503 reviews

May 31, 2022

No hassle. Prompt and courteous service. Good staff. Knew what they were doing. Have been coming here since 1986. More

by EZRAAZHAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
May 31, 2022 -

Mercedes-Benz of Portland responded

We appreciate taking care of your auto needs for over 30 years due to the consistency of our prompt and courteous service. The hope is that our no-hassle policy paired with good staff continue to attract more loyal customers like you!

May 31, 2022

Every time I go to service my vehicle at Mercedes-Benz of Portland it is a wonderful experience. More

by JoeA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Szabo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Tower
May 31, 2022 -

Mercedes-Benz of Portland responded

We appreciate the 5-stars for your customer satisfaction, Joe!

May 31, 2022

Kind and very helpful staff. I was informed every step of the way with my service. My car was presented to me clean as a whistle! More

by zotburmester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
May 31, 2022 -

Mercedes-Benz of Portland responded

Kudos for the excellent feedback on your pristine service appointment thanks to our kind, helpful staff!

May 31, 2022 -

zotburmester responded

Hopefully my next visit will be to purchase a new vehicle!

May 31, 2022 -

Mercedes-Benz of Portland responded

Kudos for the excellent feedback on your pristine service appointment thanks to our kind, helpful staff!

May 31, 2022

Alvin did a great job helping us with our GLB! Everyone at Mercedes Benz of Portland is so easy to work with! More

by TERRY.NEIL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvin Joswick , Duncan Ostrander
May 31, 2022 -

Mercedes-Benz of Portland responded

We're glad to hear working with Alvin was a seamless process, Terry! Thank you for the excellent feedback.

May 31, 2022

Great service great people very courteous may be next my new car buying from same place More

by GILLHARDIP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nickolas Kalantari
May 31, 2022 -

Mercedes-Benz of Portland responded

A toast to you, Gil! Thank you for the wonderful feedback regarding your experience and we hope to work with you again.

May 30, 2022

Oil leak after service B. Was told that I can come in in 4 weeks to fix something MB Portland has caused. Bad customer service. Charged for gas for loaner even though I have More

by joshua.lee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Acevedo
May 29, 2022

Brought car in for problem with fuel pump, was told they would not take care of it. Very disappointed that I was not able to get this fixed. It was my Dads car who we lost back in November from Covid. I wil More

by Charlieandrews369
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexavier Sheppard
May 29, 2022

Great service and car was on time and as promised. I have been a customer for over 35 years. More

by JMARK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
May 31, 2022 -

Mercedes-Benz of Portland responded

We recognize and appreciate your customer loyalty. Thank you for the excellent feedback!

May 29, 2022

I cannot express my satisfaction with this place. Every time I bring my car in Mark T. makes sure everything is taken care of. The entire staff works so hard and I appreciate each and every one of th More

by pdxprincess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
May 31, 2022 -

Mercedes-Benz of Portland responded

It is a pleasure to earn your business! Thank you for the gracious compliments for Mark and our team on their quick and attentive service.

May 29, 2022

Everyone is always helpful and courteous! Waiting time is at a minimum. My car always looks amazing when service is completed! More

by BrindaScott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
May 31, 2022 -

Mercedes-Benz of Portland responded

Hi Brinda, We know time is precious and are conscious of the task to get you back on the road swiftly. Thank you for the 5-star reward and trusting us with your auto needs!

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