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Mercedes-Benz of Portland
Portland, OR
2,291 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,291 reviews
February 01, 2022
Very pleasant customer service and willingness to assist with understanding and knowledge having compassion for my needs. with understanding and knowledge having compassion for my needs. More
by lornacarter1
Verified CustomerEmployees Worked With
Helpful January 30, 2022
This dealership is friendly, attentive and efficient. Never have had a problem with getting in, and have always gotten a nice loaner if I’ve had to wait for a part. Great job! Never have had a problem with getting in, and have always gotten a nice loaner if I’ve had to wait for a part. Great job! More
by KEN.BODDIE
Employees Worked With
Brandon Godbey, Arthur Dimalanta
January 30, 2022
Our salesman and his manager worked with us. We came up with a deal and, with a little discussion, they stuck to it. It was all pretty quick and easy until we had to wait for the finance office. Must’ve wa with a deal and, with a little discussion, they stuck to it. It was all pretty quick and easy until we had to wait for the finance office. Must’ve waited 3 hours for 10 minutes of paperwork. More
by JJONESX23
January 30, 2022
Very easy and convent to downtown drop off and pick up with ease communicated well with me to pick up my Benz with ease communicated well with me to pick up my Benz More
by MILESPAUL42069
Employees Worked With
January 30, 2022
The service reps 1st contact was "Who's been messing with your car?" Dr. Phillips was very put off by his approach. He has been bringing cars there for for 45 years. He says he won't be back. MBI motors is your car?" Dr. Phillips was very put off by his approach. He has been bringing cars there for for 45 years. He says he won't be back. MBI motors is much more help you get to yes. Very disappointing. More
by LITHIA0
Employees Worked With
January 30, 2022
My experience with all the staff at this location was excellent. Everyone I interacted with was efficient and professional excellent. Everyone I interacted with was efficient and professional More
by GAGEROSE
January 30, 2022
White glove service. Personable, friendly, knowledgeable. A little expensive but that’s what you would expect for a high end vehicle. knowledgeable. A little expensive but that’s what you would expect for a high end vehicle. More
by JEFF@EDGELINK.COM
Employees Worked With
Samuel Kim
