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Mercedes-Benz of Portland

Portland, OR

4.2
2,509 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,509 reviews

May 01, 2022

I came in on a day that they were short staffed and Brandon was the only one available to take care of me. He did an excellent job. More

by JAYTIKEKAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey, Arthur Dimalanta
May 03, 2022 -

Mercedes-Benz of Portland responded

We do our best to accommodate all customers and your 5-star acknowledgement is greatly appreciated!

May 01, 2022

Poor communication despite multiple requests for updates, long wait for car to be repaired and various explanations why More

by PAUL.C.JEPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Acevedo
May 01, 2022

After being disappointed with Mercedes’ Benz of Wilsonville, this was the next best and only other local choice. More

by Kat1_usa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
May 31, 2022 -

Mercedes-Benz of Portland responded

Thank you for your feedback, Kat!

May 01, 2022

They have Lost a customer for service or for a new car. it’s unfortunate More

by heidibaltazar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rod spirito
April 30, 2022

Best dealer experience I have ever had. Period. I have purchased over 15 cars from dealerships, and shipped at dozens more. The level of customer service I was given here was second to none More

by BROTHARON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nickolas Kalantari
Apr 30, 2022 -

Mercedes-Benz of Portland responded

It is a pleasure to earn your business. We appreciate the 5-star recommendation!

April 30, 2022

Andy was very helpful. Considerate, informative, kept in touch every step of tge way. Andy is a perfect reason why clients will come back for service and very understanding More

by wishukd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey
May 03, 2022 -

Mercedes-Benz of Portland responded

Thank you for your excellent feedback and genuine satisfaction of working with Andy. Safe travels!

April 29, 2022

We were there first time and were treated very well. Awesome people especially Kenny.wonderful personality. More

by HANUMANGARH29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer joseph, Kenny Levias, Nickolas Kalantari
Apr 30, 2022 -

Mercedes-Benz of Portland responded

Welcome to our showroom! We will definitely share your kind compliments with Kenny and it is our hope to work with you again.

April 29, 2022

Mercedes-Benz of Portland is a great dealership and the service is always top notch! More

by ALEX.MARTIN-BANZER
Recommend Dealer
Yes
Employees Worked With
Nate Johnson-Grumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2022 -

Mercedes-Benz of Portland responded

Hi Alex, It is a pleasure to earn your business and 5-star customer satisfaction rating!

April 29, 2022

Courteous and professional service And the courtesy rental car while your vehicle is getting service is really nice More

by LARRYCUMMINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Apr 30, 2022 -

Mercedes-Benz of Portland responded

Hi Larry, Thank you for the 5-star recognition of our courteous and professional service!

April 29, 2022

Good people who care about service. They work hard to always take care of me. More

by KELLY.KESSI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
Apr 30, 2022 -

Mercedes-Benz of Portland responded

Hi Kelly, Thank you for trusting us to take care of your auto needs. We appreciate the 5-star review!

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