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Mercedes-Benz of Portland
Portland, OR
2,525 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,525 reviews
February 13, 2022
My experience at Mercedes -Benz of Portland was extremely impressive. They went beyond to accommodate me while waiting for back order parts to arrive. Thank you so much. impressive. They went beyond to accommodate me while waiting for back order parts to arrive. Thank you so much. More
by susan.alfano
Verified CustomerEmployees Worked With
Mark Tower
February 13, 2022
The drain plug was not replaced as I requested and oil is continuing to leak out of the drain plug. I would like a new drain plug installed as requested. I have a video from the dealership that can be provi continuing to leak out of the drain plug. I would like a new drain plug installed as requested. I have a video from the dealership that can be provided. More
by ASKBROKERMARK
Employees Worked With
Andres acevedo
February 13, 2022
Very accommodating to schedule an appointment, the service Director (Brandon) is really customer focused. Ron S. was there for the customer, very polite. service Director (Brandon) is really customer focused. Ron S. was there for the customer, very polite. More
by JESUS.GOMEZ
Employees Worked With
Brandon Godbey
February 12, 2022
Things went smoothly and we are very happy with our beautiful new Mercedes Benz from Portland beautiful new Mercedes Benz from Portland More
by DENISE21
February 10, 2022
Our salesman Alvin was very helpful and easy to work with. If I had one complaint it would be that what brought me into the dealership was the advertisement saying 2499.00 due at signing. When it came t with. If I had one complaint it would be that what brought me into the dealership was the advertisement saying 2499.00 due at signing. When it came to the final paperwork, somehow 2000.00 more is required in the “fine print” To me that’s pretty shady. So I ended up putting 4500.00 down at signing because of course I had already fallen in love with the car. I just think it’s a little misleading More
by CHEEKYMONKEY1969
Employees Worked With
Alvin , Nickolas Kalantari
February 09, 2022
Very quick and friendly service. Was informed on recommendations fairly promptly. I am new to the Mercedes’ world, as I inherited the vehicle, and was surprised it didn’t cost as much as I expected recommendations fairly promptly. I am new to the Mercedes’ world, as I inherited the vehicle, and was surprised it didn’t cost as much as I expected. :) More
by byrowilson
Employees Worked With
Mark Tower
February 06, 2022
Called 4 days ago to say we have not received our license plates and our temp is expiring tomorrow. Haven’t heard back yet. So new car is parked and not legal. What’s the deal??? plates and our temp is expiring tomorrow. Haven’t heard back yet. So new car is parked and not legal. What’s the deal??? More
by RAEHANSEN
Employees Worked With
Duncan Ostrander
