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Mercedes-Benz of Portland
Portland, OR
2,289 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,289 reviews
July 29, 2021
After having my car for multiple days for service that I was told would last a day, I picked up my car to find two things were not completed. I have left two voicemails since picking it up and still have no was told would last a day, I picked up my car to find two things were not completed. I have left two voicemails since picking it up and still have not received a response. I really enjoyed the loaner and had planned on looking into a new lease, but at this point I am reconsidering. More
by DESIREEE
Verified CustomerEmployees Worked With
Christopher Cain
Helpful July 29, 2021
Always very courteous and responsive. They always keep you apprised of the status of your service. The car wash before returning the vehicle to you is a over and above service! you apprised of the status of your service. The car wash before returning the vehicle to you is a over and above service! More
by CHARLES.CASTNER
July 29, 2021
The team did a great job on my car, and it was sparkling clean to boot. However, I was a bit disappointed that when I scheduled my visit I said I would wait in the lobby and was told that it would take 5 ho clean to boot. However, I was a bit disappointed that when I scheduled my visit I said I would wait in the lobby and was told that it would take 5 hours so I elected to get a ride to work. The car didn’t get touched until at least 5 hours after my appointment time and is was done 20-30 minutes later. More
by ben.wilson
Employees Worked With
July 28, 2021
Hey are always amazing & professional to deal with. I appreciate the quick intake fir service. The people on the sales floor are super... friendly, not pushy appreciate the quick intake fir service. The people on the sales floor are super... friendly, not pushy More
by YOURHOMESALETEAM
Employees Worked With
July 28, 2021
Great service. I always feel valued. The staff at MB PDX are well trained and focus on customer satisfaction. Best dealership in area for sure. are well trained and focus on customer satisfaction. Best dealership in area for sure. More
by ANGELA.TIMMEN
Employees Worked With
Richard Fitzgibbon
July 26, 2021
I always enjoy working with Tom Maddux. He is very personable and friendly, and works hard to ensure customers are taken care of. Thanks Tom! personable and friendly, and works hard to ensure customers are taken care of. Thanks Tom! More
by MICHAEL.DAWSON
Employees Worked With
Thomas Maddux
July 25, 2021
Just had service on my GLC300 with 120k miles.. Service was speedy and professional. Service advisor Mark Tower was absolutely great to work with. Will definitely come back. was speedy and professional. Service advisor Mark Tower was absolutely great to work with. Will definitely come back. More
by Pwjohnson44
Employees Worked With
July 21, 2021
I had a wonderful experience with the staff especially Alvin Joswick who went above and beyond to make my experience awesome! Alvin is a superstar!!! Alvin Joswick who went above and beyond to make my experience awesome! Alvin is a superstar!!! More
by STELASANTHANASAMY
July 21, 2021
Outstanding knowledge of the product and very helpful in the selection process. Very fair price and wonderful experience. will definitely be back in the future. the selection process. Very fair price and wonderful experience. will definitely be back in the future. More
by KAREN78
July 20, 2021
What words would I use to describe this place? Clean. Efficient. Effective. Maverick. Jackhammer. To the chase and no BS. Alpha male and big d energy. Would buy another car here again. Efficient. Effective. Maverick. Jackhammer. To the chase and no BS. Alpha male and big d energy. Would buy another car here again. More
by WILL.YEE
Employees Worked With
Other Employees :
Chan Saechao, Alexavier Sheppard, Douglas Zeiler, Duncan Ostrander, Samuel Kim, Edward Kluwe, Fouad Fouad, Nate Johnson-Grumm
