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Mercedes-Benz of Portland

Portland, OR

4.4
2,289 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,289 reviews

July 29, 2021

After having my car for multiple days for service that I was told would last a day, I picked up my car to find two things were not completed. I have left two voicemails since picking it up and still have no More

by DESIREEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Cain
July 29, 2021

Always very courteous and responsive. They always keep you apprised of the status of your service. The car wash before returning the vehicle to you is a over and above service! More

by CHARLES.CASTNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fish
July 29, 2021

The team did a great job on my car, and it was sparkling clean to boot. However, I was a bit disappointed that when I scheduled my visit I said I would wait in the lobby and was told that it would take 5 ho More

by ben.wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2021

Hey are always amazing & professional to deal with. I appreciate the quick intake fir service. The people on the sales floor are super... friendly, not pushy More

by YOURHOMESALETEAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2021

Great service. I always feel valued. The staff at MB PDX are well trained and focus on customer satisfaction. Best dealership in area for sure. More

by ANGELA.TIMMEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Fitzgibbon
July 26, 2021

I always enjoy working with Tom Maddux. He is very personable and friendly, and works hard to ensure customers are taken care of. Thanks Tom! More

by MICHAEL.DAWSON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Maddux
July 25, 2021

Just had service on my GLC300 with 120k miles.. Service was speedy and professional. Service advisor Mark Tower was absolutely great to work with. Will definitely come back. More

by Pwjohnson44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2021

I had a wonderful experience with the staff especially Alvin Joswick who went above and beyond to make my experience awesome! Alvin is a superstar!!! More

by STELASANTHANASAMY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alvin Joswick
July 21, 2021

Outstanding knowledge of the product and very helpful in the selection process. Very fair price and wonderful experience. will definitely be back in the future. More

by KAREN78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duncan Ostrander
July 20, 2021

What words would I use to describe this place? Clean. Efficient. Effective. Maverick. Jackhammer. To the chase and no BS. Alpha male and big d energy. Would buy another car here again. More

by WILL.YEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Levias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Johnson-Grumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chan Saechao, Alexavier Sheppard, Douglas Zeiler, Duncan Ostrander, Samuel Kim, Edward Kluwe, Fouad Fouad, Nate Johnson-Grumm
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