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Mercedes-Benz of Portland

Portland, OR

4.2
2,510 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,510 reviews

November 08, 2021

Just want to say we had bad experiences at Beaverton, you guys were right there to make things happen, More

by CHARLAJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Saechao
Nov 08, 2021 -

Mercedes-Benz of Portland responded

Hello Charla, we are pleased to know our team was able to help turn your car buying experience into a positive one and we would like to thank you for taking the time to share this 5-star rating. Until next time, enjoy your new vehicle!

November 08, 2021

Labor service way too expensive. Service is too slow as well. Not my problem if there are too many cars, your service is based on scheduled appointment in the first place. Very transactional based personn More

by GARY.ALBURNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arthur Dimalanta
November 05, 2021

I bought where a smart fortwo ed. Buying was fast and comfortable. Test driving was fun. More

by Ssienby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duncan Ostrander, Samuel Kim
Nov 05, 2021 -

Mercedes-Benz of Portland responded

Hello, our team is thrilled to know you found your car buying experience with us to be fast, easy and fun. We truly enjoyed doing business with you and hope to have you back at Mercedes-Benz of Portland for any future needs!

November 04, 2021

Excellent!!! Very friendly staff and prompt service. If l lived in Portland l would bring my car to you for service as long as l own it!! More

by Lechicfs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cain
Nov 05, 2021 -

Mercedes-Benz of Portland responded

Hello, thank you for visiting Mercedes-Benz of Portland. We are sad to hear you are not from the area but hope to see you back should any future needs arise while you are in town. Have a great weekend!

November 01, 2021

Excellent customer service. Very attentive and courteous staff. All service was completed earlier than promised More

by BMREICH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Nov 04, 2021 -

Mercedes-Benz of Portland responded

Hello, it is a pleased to know our team provided you with a attentive and courteous visit and we would like to thank you for choosing Mercedes-Benz of Portland!

November 01, 2021

Highly responsive, friendly and efficient. Fit me in without appointment and finished the repair before schedule More

by MINGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Mendoza-Loeza
Nov 04, 2021 -

Mercedes-Benz of Portland responded

Thank you for choosing Mercedes-Benz of Portland! We re happy to know our team always provides you with a responsive, friendly and efficient experience and we look forward to having you back for any future needs!

October 31, 2021

I waited two weeks to get diagnostics that were not very informative and with an estimate repair bill that was as much as I paid for the vehicle. The experience made me regret ever buying another Mercedes b More

by rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Cain
October 31, 2021

My service person took the time to show me a strange wear pattern on my tires, it was much appreciated! More

by STEPH13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Nov 04, 2021 -

Mercedes-Benz of Portland responded

Hi Steph, thank you for this short and sweet review of our team here at Mercedes-Benz of Portland! We are happy to know you had a great experience and hope to see you again soon.

October 31, 2021

Very accommodating waiting room. Everyone extremely helpful and pleasant . I liked being able to text to find out status of my car. More

by pearl.blackburn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Acevedo , Mo Abujamous
Nov 04, 2021 -

Mercedes-Benz of Portland responded

Hi Pearl, thank you for this kind review! We are happy to know you had an accommodating, comfortable, and informative waiting experience and we hope to have you back for any services your vehicle may need in the future.

October 31, 2021

Love dropping off our vehicles here for service. My wife and I both have offices downtown, so it's very convenient. Fast and friendly service. More

by FRONTIEROVERLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cain
Nov 04, 2021 -

Mercedes-Benz of Portland responded

Hello, we are pleased to know you find our service pick up and drop off to be convenient for both you and your wife and we would like to thank you for taking the time to share this positive review for our team!

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