Mercedes-Benz of Portland

I had a major annual service before which my ML was working perfectly. A few days later my ML stopped responding to the accelerator. They discovered that the technician had neglected to install a neces working perfectly. A few days later my ML stopped responding to the accelerator. They discovered that the technician had neglected to install a necessary gasket. A few days later the same symptoms reoccurred. This time they said I needed a new part for $1400. I am not a believer in this kind of coincidence. Then they neglected to tell me that my car was ready to be picked up. I had to call them several days later to find out. More

I have issues with my brakes in my GT Frustrated Fix them now or give me a new car now or give me a new car More

My experience at Mercedes Benz of Portland was stellar! Communications with my service manager Andy was always easy and direct. He was kind and courteous. Communications with my service manager Andy was always easy and direct. He was kind and courteous. More

In all they were great finding the car we want, very personable sales woman ms. Burns was superb. Sales woman Madison was a little different but we really liked her personable sales woman ms. Burns was superb. Sales woman Madison was a little different but we really liked her More

Everyone we spoke with at the dealership was very friendly and attentive. We would recommend to our friends and family. If in need of a new vehicle we'd shop at Mercedes Benz of Portland again. friendly and attentive. We would recommend to our friends and family. If in need of a new vehicle we'd shop at Mercedes Benz of Portland again. More

I've found this service dept to be the best in the Portland area for Mercedes Benz. They are easy to work with and accurate with their information, and most importantly, I can trust what they tell m Portland area for Mercedes Benz. They are easy to work with and accurate with their information, and most importantly, I can trust what they tell me. Their costs are competitive and better in some areas, tires being an example. Mo is great to work with in Service. And Mitchell in Sales is the best, very patient, knowledgeable and easy to work with.. More

The service department was very accommodating with our recent issue. Jesus took care to address our concerns in a timely manner. recent issue. Jesus took care to address our concerns in a timely manner. More

Very nice staff and waiting area. My oil change took a little longer than expected but in the end I was very pleased and totally understood the situation. THANK YOU! My oil change took a little longer than expected but in the end I was very pleased and totally understood the situation. THANK YOU! More

She anticipated my needs. Problem solved. Was patient and informative. She is super knowledgeable about her product. If she doesn't know she will find out. I would say she is Problem solved. Was patient and informative. She is super knowledgeable about her product. If she doesn't know she will find out. I would say she is one of the best company representatives I've met in a long time. Whether healthcare, contractor, sales person at a store or customer service person on the phone. She beats them all! More

John and Mylee provided great customer service and experience throughout the process. They were very helpful. Thank you John and Mylee! experience throughout the process. They were very helpful. Thank you John and Mylee! More