Back

Mercedes-Benz of Portland

Portland, OR

4.2
2,714 Reviews

1605 SW Naito Pkwy

Portland, OR

97201

Directions

By Type

Showing 2,714 reviews

July 20, 2025

Everyone from sales to finance to service have been exceptional! John from sales has done a great job working with me to resolve a small issue with the digital key More

by FAUBIONASSOCIATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mylee Burns, Richard Fox, John Frentsos
Jul 21, 2025 -

Mercedes-Benz of Portland responded

We are thrilled to earn your review of our team! It is great to hear that our team was nothing but exceptional at Mercedes-Benz of Portland and that John could play a big role in that in resolving issues. We look forward to seeing you again soon!

July 17, 2025

The entire process at Mercedes of Portland was a great experience. No high pressure sales or financing issues and the entire staff were extremely helpful and accommodating in helping me choose the perfec More

by Caljr1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylee Burns, Jonte Brown, Megan Vannelli
Jul 18, 2025 -

Mercedes-Benz of Portland responded

We love to hear that our team gave you a great experience from start to finish! Thank you for choosing Mercedes-Benz of Portland and for sharing your feedback. We hope you're loving your new vehicle!

July 16, 2025

Buying a new vehicle can be an exhausting experience. However, this experience was like a breath of fresh air. More

by CHRISTLE.S.WARREN
Recommend Dealer
Yes
Employees Worked With
Jonte Brown, Jonte Brown
Jul 18, 2025 -

Mercedes-Benz of Portland responded

Thank you for choosing Mercedes-Benz of Portland and for your great review! We're happy to hear our team could provide a refreshing car-buying experience. Enjoy your miles ahead!

July 15, 2025

Really appreciate the prompt and complete service. I always get good advice on which services need done now and what can wait for a future visit. Special thank you to Andy for my sparkling, clean car! More

by JDRAPERFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
Jul 16, 2025 -

Mercedes-Benz of Portland responded

Hi there, thank you for the feedback and highlighting Andy's great work! We are always happy to hear of a wonderful experience here at Mercedes-Benz of Portland and that your time was efficient and prompt. We look forward to seeing you again in the future!

July 15, 2025

great customer service. quick and thorough communication and i always felt like i knew timelines and what to expect. More

by larissamarie731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bella
Jul 16, 2025 -

Mercedes-Benz of Portland responded

Hi Larissa, thank you so much for the 5-star review! It is always great to hear what an amazing experience you had here at Mercedes-Benz of Portland and highlighting the quick and thorough work that our team does. We look forward to seeing you in the future!

July 14, 2025

They have good above and beyond in every aspect. Rebecca was also very informative of things I didnt understand. More

by noemail_8894324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca and madison in the service department , Bryan Perez
Jul 14, 2025 -

Mercedes-Benz of Portland responded

Thank you for sharing your satisfaction with Rebecca and the rest of our Mercedes-Benz of Portland team. We enjoyed earning your business. Let us know how we can serve you in the future!

July 14, 2025

I recently purchased a car from this dealership, and I can confidently say it was one of the smoothest experiences I’ve ever had. From start to finish, the entire process exceeded my expectations in every More

by BBTe53AMG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylee Burns, Mitchell Raymer
Jul 14, 2025 -

Mercedes-Benz of Portland responded

Congratulations on your new car! We appreciate your business and your kind words about our team. Thank you for choosing Mercedes-Benz of Portland!

July 14, 2025

Not very knowledgeable service advisors; especially unfamiliar with EV specific models. Poor communication and responsiveness. Not always good workmanship. More

by MARKBUNSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Acevedo, Eric Trueblood
Jul 15, 2025 -

Mercedes-Benz of Portland responded

Hi Mark, thank you for taking the time to leave feedback. I am sorry to hear about your experience with our service advisors. It seems there was an undesired level of communication and knowledge on EV models, and it is unfortunate that we fell short. Please feel free to reach out if you would like me to address any specific concerns or questions you have. Thank you. Eric Trueblood - Service Manager - 503-228-8351

July 13, 2025

We had just purchased our preowned 2015 E350 prior to our trip from PA to WA. When we arrived our brakes began to leak fluid. Your dealership service department disclosed a detailed account of extensive br More

by noemail_8855918
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison in Service
Jul 14, 2025 -

Mercedes-Benz of Portland responded

Thank you for trusting our service team with your business! We are so pleased that we could provide you with thorough, accurate work in your time of need. Let us know if we can help with anything else!

July 10, 2025

They were very good to work with, honest and didn't waste my time trying to upsell me More

by GDGILLILAND
Recommend Dealer
Yes
Employees Worked With
Samuel Kim
Jul 11, 2025 -

Mercedes-Benz of Portland responded

Thank you for leaving a 5-star review! We are pleased to hear that you had a positive experience with our team at Mercedes-Benz of Portland. We pride ourselves on being honest and respecting your time, so it is great to know that is the service you received. We look forward to seeing you again!

...
18
...