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Mercedes-Benz of Portland
Portland, OR
2,243 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,243 reviews
December 28, 2023
Quick reliable service,treat you well,appreciate your business ! Nothing more has to be said business ! Nothing more has to be said More
by ISLANDBEST2
Verified CustomerEmployees Worked With
Helpful December 28, 2023
We appreciate the relationship that we have with Mercedes-Benz of Portland. Mark Tower, as our Service Advisor, is always personable, professional does a great job of meeting our needs. Mercedes-Benz of Portland. Mark Tower, as our Service Advisor, is always personable, professional does a great job of meeting our needs. More
by REZOLON59
December 26, 2023
Been using the same dealership since 1981 Always looking for high quality service, advisors with honesty and dignity for high quality service, advisors with honesty and dignity More
by BTAPPOUNI
December 26, 2023
The service is very thorough. The time to complete my oil change was very accurate. The time to complete my oil change was very accurate. More
by jwoodbury
December 23, 2023
Good as always. Mark and the team always give their best to the customers. Merry Christmas! Mark and the team always give their best to the customers. Merry Christmas! More
by SAM@HEVANET.COM
December 22, 2023
It was smooth. Everything went through pretty well. They are transparent and efficient Nice experience Everything went through pretty well. They are transparent and efficient Nice experience More
by 54LBZ987
December 22, 2023
Mitchell at the downtown Portland Mercedes Dealership deserves high praise for his exceptional service throughout my car-buying journey. His prompt response to my online appointment request and confirmat deserves high praise for his exceptional service throughout my car-buying journey. His prompt response to my online appointment request and confirmation of the car's availability set a positive tone from the start. The next day, Mitchell went above and beyond, accommodating my early arrival gracefully. Our extensive test drive and engaging conversation highlighted not just his knowledge but also his genuine passion for ensuring a great customer experience. The efficiency in finalizing paperwork upon my return was impressive, thanks to Mitchell's professionalism and the support of the dealership staff. Mitchell's commitment to addressing future questions further solidified my confidence in his customer-centric approach. From the initial online inquiry to the seamless vehicle delivery, Mitchell played a pivotal role in making this experience exceptional. My sincere appreciation to Mitchell for his outstanding service, and I wholeheartedly look forward to future business with him. Hats off to Mitchell and the dealership for a job exceptionally well done! More
by MAKBOUL1
Employees Worked With
December 22, 2023
Battery replaced needed, Mark took care of it Had a nice new loaner waiting for me new loaner waiting for me More
by Gambinok
December 21, 2023
I’ve only had one issue (major to me) with them out of all the times I’ve been there, so they’ll still get a five star review from me. Staff is always , polite and professional. all the times I’ve been there, so they’ll still get a five star review from me. Staff is always , polite and professional. More
by Qiyana.R
Employees Worked With
Nice lady I dealt with last
December 21, 2023
Super fast / easy to find my dream car with Mercedes Benz of Portland the customer service is the best. of Portland the customer service is the best. More
by IGNACIO4494
