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Mercedes-Benz of Portland
Portland, OR
2,517 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,517 reviews
Verified Customer
September 17, 2021
The person that took care of me was so kind fast and efficient I felt super welcomed from the time I walked in the door until the time I left. Plus a bonus they cleaned my car and it was done quickly I efficient I felt super welcomed from the time I walked in the door until the time I left. Plus a bonus they cleaned my car and it was done quickly I will always go back for my services and when my lease is up to purchase a vehicle from Mercedes Benz portland I will never go to another one thank you so much More
by LENITASIDERIS@gmail.com
Employees Worked With
Andres Acevedo
September 16, 2021
Nathan was very courteous, professional, knowledgeable, answered all of my questions regarding the sale of the new to me toyota 4runner. Jennifer in finance department was extremely nice & had the sales co answered all of my questions regarding the sale of the new to me toyota 4runner. Jennifer in finance department was extremely nice & had the sales contract ready so I didnt have to wait extra. Everyone was pleasant. More
by LITHIA2322
Employees Worked With
Nathan ellet sales, Jennifer in finance dept., Nickolas Kalantari
September 12, 2021
I bought four new Mercedes Benz from Kenny salesman at the Mercedes dealer Miley the finance manager helped us very well also I will always buy and in Porten the Mercedes dealer Miley the finance manager helped us very well also I will always buy and in Porten More
by BLANCYMITCHELLPAVING
September 09, 2021
We love this store and their service. Always professional and very friendly and they communicate right away. We were going on a trip and they made sure it was ready to go on the day we returned. professional and very friendly and they communicate right away. We were going on a trip and they made sure it was ready to go on the day we returned. More
by ConnieK
Employees Worked With
Christopher Cain
September 09, 2021
Service was timely and satisfactory. However, I could not get through to service techs multiple times to schedule and had to leave a message which took multiple days to respond to. My assigned service manage get through to service techs multiple times to schedule and had to leave a message which took multiple days to respond to. My assigned service manager was only semi responsive and completely didn’t respond to a request for airbag replacement that I sent 10 days in advance. I encountered resistance getting a loaner when I never have received such treatment at Lexus. All in all, I got the general impression of being considered more as an afterthought than a customer by the whole process. While professional, I felt like I was treated more as an inconvenience than a paying customer. Not terribly impressed. More
by CRAIGSTENBERG25
Employees Worked With
Christopher Cain
