Mercedes-Benz of Portland

The sales staff was knowledgeable and friendly, the finance department was incredible as well. Usually finance part of buying a vehicle is tedious but I had an amazing experience. finance department was incredible as well. Usually finance part of buying a vehicle is tedious but I had an amazing experience. More

The problem I brought my car in for was addressed. But I also had a warning light showing that a headlight was out. I would have thought they would have told me about this light and asked if I wanted them t also had a warning light showing that a headlight was out. I would have thought they would have told me about this light and asked if I wanted them to install a new one. Just surprised they didn’t take care of this issue even though it wasn’t the primary reason I took my car in. More

I work at Mercedes Benz Of Portland so this survey is in valid if I filled it out, Otherwise I would give everybody five stars.But most especially Mark tower valid if I filled it out, Otherwise I would give everybody five stars.But most especially Mark tower More

First, Tom Maddox is amazing! Kudos to him! He is always available, helpful, and so witty and gregarious - and always returns calls in a very timely manner. This Mercedes is prompt and diligent about fixing available, helpful, and so witty and gregarious - and always returns calls in a very timely manner. This Mercedes is prompt and diligent about fixing any and all problems. They are courteous and always provide a friendly ride - when I cannot wait at the dealership. Thank you! More

Very friendly and my advisor was Chris Cain and he has been outstanding in every way over the years. I trust him completely Thank you been outstanding in every way over the years. I trust him completely Thank you More

Your used car manager does a great job getting getting his used Cars for the consumer to look at and possibly buy. We chose an A3 Etron . Joseph worked with us as we made our decision to buy the Audi. his used Cars for the consumer to look at and possibly buy. We chose an A3 Etron . Joseph worked with us as we made our decision to buy the Audi. Thanks to all at your dealership. Tom and Norene More

Great overall experience, timely delivery, knowledgeable and friendly service advisor. The service was simply a regular service so not too much more to say but glad I brought the car to this dealer, issues and friendly service advisor. The service was simply a regular service so not too much more to say but glad I brought the car to this dealer, issues with a different dealership. More

The detailers damaged the clear bra on my car, scratched the paint and did a lousy job on the inside. Only one key fob worked and I was basically told too bad about everything. I was told the key fob would the paint and did a lousy job on the inside. Only one key fob worked and I was basically told too bad about everything. I was told the key fob would be fixed/battery replaced but nothing. I love the car. Wish it was detailed without adding damage... Customer service was lousy, no accountability. More

Bought used vehicle and Appreciated they publish no haggle pricing (best price). Also appreciated it had full gas tank at purchase. Handling of finance paperwork required several follow ups, not sure haggle pricing (best price). Also appreciated it had full gas tank at purchase. Handling of finance paperwork required several follow ups, not sure why and perhaps finance contact was new to process. We got it done but took several emails on top of signing at dealership More

Terrible experience and customer service. My car took five days more than originally quoted and no one bothered to call me or communicate with me. Terrible customer experience I won’t be back five days more than originally quoted and no one bothered to call me or communicate with me. Terrible customer experience I won’t be back More