Mercedes-Benz of Portland

I should start by saying that I decided to buy a Mercedes because of the wonderful sales experience when i first walked into the dealership. They were so friendly and professional, no pressure, and took tim because of the wonderful sales experience when i first walked into the dealership. They were so friendly and professional, no pressure, and took time to help me find exactly what i wanted. When i picked up my car, again, gladly spent as much time as i needed for orientation. That was four years ago and i’ve had it serviced there as scheduled and always, always, done on time, as promised, really clean car, and friendly and professional service department. There are lots of nice cars out there but I love my SLC 43 AMG and love the Mercedes dealership in Portland. When it comes time to trade it in for an electric car, you bet i will stay with Mercedes-Benz of Portland. More

We have been very pleased with Mercedes-Benz of Portland ever since we purchased our first vehicle in June of 2015. The sales and service departments have been great. ever since we purchased our first vehicle in June of 2015. The sales and service departments have been great. More

Mark Tower makes it happen! He is professional, honest in setting expectations and timely with his responses! Much appreciate him as our Service Manager! Thank you! in setting expectations and timely with his responses! Much appreciate him as our Service Manager! Thank you! More

The service was fine. My rep was pleasant. However scheduling the appointment was xxxx. I had to call 6 times. Several times nobody answered the phone or responded to my voicemail. I had questions abo scheduling the appointment was xxxx. I had to call 6 times. Several times nobody answered the phone or responded to my voicemail. I had questions about the service and the person who answered the phone could read fro her script so I requested to speak with a service rep. I never received a return call (this happened twice). Finally I decided to bring the car in and discuss then. Next time this happens i will bring my car to wilsonville Mercedes. I have purchased to vehicles from this dealership and have always been treated well but this is there last time I will spend time trying to schedule an appointment. More

Our interaction with Alvin was great! He was so friendly and helpful throughout the process and helped to take the stress out of buying a car. We highly recommend working with him! and helpful throughout the process and helped to take the stress out of buying a car. We highly recommend working with him! More

Great experience. Duncan gave me a very fair price and Andrew Fox took over the rest of the sales experience which was professional and complete. Andrew Fox took over the rest of the sales experience which was professional and complete. More

Outstanding customer service! Always a positive environment. Friendly service representatives and the sales staff is always friendly while waiting for my car. Thank you for going above and beyond. environment. Friendly service representatives and the sales staff is always friendly while waiting for my car. Thank you for going above and beyond. More

Thanks again for another great service! Christopher Cain in the Service Department was wonderful to work with! I only take my car to Mercedes Benz of Portland! in the Service Department was wonderful to work with! I only take my car to Mercedes Benz of Portland! More

Always quick and efficient with great service. Di what they need to do and promised in timeframe they commit to. Car comes back clean and ready to go. they need to do and promised in timeframe they commit to. Car comes back clean and ready to go. More

Car looked great when I picked it up. Mark had everything completed in a timely manner. He quoted what the cost might be and also showed me how to work some of the controls as this was only the second time I completed in a timely manner. He quoted what the cost might be and also showed me how to work some of the controls as this was only the second time I had driven the car. More