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Mercedes-Benz of Portland
Portland, OR
2,704 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,704 reviews
December 14, 2021
ALWAYS receive superior customer service!Friendly ALWAYS receive superior customer service! Friendly helpful and informative I’ve been loyal to return to this dealership since my purchase Thanks ALWAYS receive superior customer service! Friendly helpful and informative I’ve been loyal to return to this dealership since my purchase Thanks to ALL! More
by STEPHANIEDIAZ
Verified Customer
December 14, 2021
My day began an unpleasant experience...GPS inoperative. However, one of the employees walked through the process with alacrity! Upon arrival he met me and walked me to the appropriate office where I receiv However, one of the employees walked through the process with alacrity! Upon arrival he met me and walked me to the appropriate office where I received superb service through professionalism, kindness, appreciation and enthusiasm. My experience, other than the drive there,was 👌!!!! More
by DOROTHYSMITH988
Employees Worked With
I don't remember the name.
December 14, 2021
Report experience the work wasn’t done properly the car had to go back experienced service people on whom I relied for years have left standard of service is certainly fine in the last year. Very disappoin had to go back experienced service people on whom I relied for years have left standard of service is certainly fine in the last year. Very disappointing More
by John Coletti
Employees Worked With
Andrew Koontz, Christopher Cain
December 14, 2021
The service department is awesome! They are exceptional at all they do. Customer service is excellent and the workmanship is phenomenal. Thank you! It's a breath of fresh air!!!! at all they do. Customer service is excellent and the workmanship is phenomenal. Thank you! It's a breath of fresh air!!!! More
by CHARLIEBROWN
Employees Worked With
Rob
December 14, 2021
A regular Mercedes Benz dealership. If you take your car in for a service here they will do just the minimum. The job will get done but don’t expect anymore than that. If you’re looking for friendly and acc in for a service here they will do just the minimum. The job will get done but don’t expect anymore than that. If you’re looking for friendly and accommodating, look for another dealership or go to a private mechanic. More
by Dez
Employees Worked With
Andrew, Christopher Cain
