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Mercedes-Benz of Portland
Portland, OR
2,705 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,705 reviews
July 11, 2021
Well organized, efficient, personable. Everything was ready and prepared for our appointment. Loaner car was ready. Staff was attentive and anticipated any issues that might have arisen. ready and prepared for our appointment. Loaner car was ready. Staff was attentive and anticipated any issues that might have arisen. More
by PARKER2
Verified CustomerEmployees Worked With
Rod Soprito
July 10, 2021
They are easy to work with. Listen to our needs & explanations & take care of business. Always friendly, quick & thorough with the job. We truly appreciate explanations & take care of business. Always friendly, quick & thorough with the job. We truly appreciate More
by STEVEN.LARSEN
Employees Worked With
Thomas Maddux, Mark Tower
July 09, 2021
AWSOME customer service . Loaner car was waiting for me. My car was washed and cleaned . The only question I have had my car 10 months. It was certified when I bought it. Not sure why the 20,000 mile tune My car was washed and cleaned . The only question I have had my car 10 months. It was certified when I bought it. Not sure why the 20,000 mile tuneup and the cost. More
by GTWHTH
Employees Worked With
Mark Tower
July 07, 2021
They fit my oil change in with very short notice when I was in town unexpectedly which was very much appreciated!!! They did a wonderful job too! was in town unexpectedly which was very much appreciated!!! They did a wonderful job too! More
by AMSEIDLITZ
Employees Worked With
Christopher Cain
July 06, 2021
Thom shows a sincere interest in the costumer, very professional and always friendly. Takes the time to explain the Mercedes car features and the paperwork :) ! professional and always friendly. Takes the time to explain the Mercedes car features and the paperwork :) ! More
by JUDITH.DEL_RIO
Employees Worked With
Thomas Maddux
July 05, 2021
Organized, welcoming & efficient staff.Tom has supported Organized, welcoming & efficient staff. Tom has supported my wife & I on all company & personal Mercedes vehicles from MB Portland. The service depar Organized, welcoming & efficient staff. Tom has supported my wife & I on all company & personal Mercedes vehicles from MB Portland. The service department under Brandon is excellent. Whether dropping off or waiting for the completion of a service service the environment is positive. More
by DavidO
Employees Worked With
Brandon Godbey, Thomas Maddux, Christopher Cain
July 02, 2021
Excellent service, fast, explains anything that needs repaired. You leave with a smile and a clean car. Will refer them to all my friends. Thank you repaired. You leave with a smile and a clean car. Will refer them to all my friends. Thank you More
by paulette10
