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Mercedes-Benz of Portland
Portland, OR
2,502 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,502 reviews
September 16, 2019
Top Gun John Frentsos was wonderful to work with in purchasing my new 2020 GLE 350. Showed me the auto, answered all my questions. Less than one hour John Frentsos was wonderful to work with in purchasing my new 2020 GLE 350. Showed me the auto, answered all my questions. Less than one hour. Appreciated More
by MAGINNIS38
Employees Worked With
John Frentsos and Rich Fox
September 12, 2019
Courtesy and Professionalism Fouad was not only courteous and was very professional like listening and satisfactorily explaining all the questions my daughter and I asked. I woul Fouad was not only courteous and was very professional like listening and satisfactorily explaining all the questions my daughter and I asked. I would highly recommend him to anyone who are interested buying a car from the Mercedes. Sincerely, Ken Kookjoo Choi More
by CHOIKOOKJOO
Verified CustomerEmployees Worked With
Fouad Mohamed, Dale Acelar
September 02, 2019
GLS450 John was attentive and patient, trying to explain every detail to us. The purchase process was smooth in general. In sum, the experience was pleasant. John was attentive and patient, trying to explain every detail to us. The purchase process was smooth in general. In sum, the experience was pleasant. More
by GONGWEI
Employees Worked With
John Frentsos
August 30, 2019
Efficeint, Samrt, gentle I intented to have my car via MB Beverton but no answer during 2 weeks, therefore I contacted Tom M and we completed all the proceesess within a same I intented to have my car via MB Beverton but no answer during 2 weeks, therefore I contacted Tom M and we completed all the proceesess within a same week very efficient and smart guy D More
by DANIEL.AVILA
Employees Worked With
Thomas Maddux
August 28, 2019
Great experience in purchasing/leasing my 2019 Mercedes! I worked with Chan over the phone to lease my C300 as I live in Southern Oregon, everything went very smooth. Chan answered all my questions and conce I worked with Chan over the phone to lease my C300 as I live in Southern Oregon, everything went very smooth. Chan answered all my questions and concerns and was very timely in the process. Once I received my Mercedes it was just as described and better! I love my vehicle and will definitely recommend Chan and the Financial Team! Thanks Again! Kathi More
by Kathi
Employees Worked With
Nick Kalantari, Chan Saechao
August 28, 2019
Great dealership to work with. Thom Maddux consistently takes care of his customers. He is pleasant, knowledgeable and is super organized. Wouldn't be the same experience if Thom Thom Maddux consistently takes care of his customers. He is pleasant, knowledgeable and is super organized. Wouldn't be the same experience if Thom weren't handing me my keys. More
by KATHRINE.KEE
Employees Worked With
Thomas Maddux
August 12, 2019
Great experience Great experience. I will recommend to friends and family. Mark and the whole team were great and made the new car buying process seamless. Thank you. Great experience. I will recommend to friends and family. Mark and the whole team were great and made the new car buying process seamless. Thank you. More
by NICKKOLEV
August 06, 2019
Great Experience! Dale Acelar and Mylee Burns were a pleasure to work with. They were very thorough in explaining everything. I had a great experience and love the new Dale Acelar and Mylee Burns were a pleasure to work with. They were very thorough in explaining everything. I had a great experience and love the new car. Would highly recommend working with Portland Mercedes. More
by SETHMURRAY81
July 22, 2019
very prompt and friendly service. Chan had the car waiting for me to drive with very little notice on my part. i had a no hassle, no pressure sales experience. He took the time to show Chan had the car waiting for me to drive with very little notice on my part. i had a no hassle, no pressure sales experience. He took the time to show me the cars features and answer all of my questions. More
by TLEELAND
July 11, 2019
Great Keith was very thorough in explaining everything. I had a great experience and all the staff I encountered were very friendly. Love my new car. Keith was very thorough in explaining everything. I had a great experience and all the staff I encountered were very friendly. Love my new car. More
by Olivia
Employees Worked With
Keith Diffenderffer
