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Mercedes-Benz of Portland
Portland, OR
2,502 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,502 reviews
July 10, 2019
Always a great experience Far and away the best dealership I’ve ever dealt with, level of attention and responsiveness is unsurpassed. We are very very happy repeat customers. Far and away the best dealership I’ve ever dealt with, level of attention and responsiveness is unsurpassed. We are very very happy repeat customers. More
by FRH
Verified CustomerEmployees Worked With
Other Employees :
Dale Acelar, Chuck Haga, Chan Saechao, Andrew Singer
July 10, 2019
Great Customer Service Every other dealership gave me the run around and inflated pricing. MB of Portland was honest, fair and overall excellent customer service. I worked w Every other dealership gave me the run around and inflated pricing. MB of Portland was honest, fair and overall excellent customer service. I worked with Maury Sails More
by PERSICHETTI5344
July 02, 2019
The Best Service Ever Your Team was outstanding, thank you for the excellent service. I would especially like to thank Nate for taking the extra time . He is a great asset Your Team was outstanding, thank you for the excellent service. I would especially like to thank Nate for taking the extra time . He is a great asset to the Team More
by RON82
Employees Worked With
Other Employees :
Rob, Kenny Levias, Dale Acelar, Nate Johnson-Grumm
June 26, 2019
Delivery of New GLC300 I recently took deliver of my new GLC300. Tom and Nate did an excellent job of describing process, covering the details of financing as well as explo I recently took deliver of my new GLC300. Tom and Nate did an excellent job of describing process, covering the details of financing as well as exploring all the fantastic features of the new vehicle. More
by DAREK.VILLENEUVE
June 11, 2019
Picking Up New Car Really great experience coming down from Seattle to pick up a new car. Very efficient process and nice folks at every step! Happy to recommend! Really great experience coming down from Seattle to pick up a new car. Very efficient process and nice folks at every step! Happy to recommend! More
by petergoodwin7674
Employees Worked With
Stephen Palmer, Dale Acelar
June 10, 2019
Delivery of my new AMG43 I recently took delivery of my new AMG43. As always, Tom Maddox took excellent care of me. He kept me informed of the status as the car was being bu I recently took delivery of my new AMG43. As always, Tom Maddox took excellent care of me. He kept me informed of the status as the car was being built and shipped to Portland. Everything was in order when I arrived and Tom spent time explaining the new features of my car to me. More
by CARL.TRABANT
Employees Worked With
Thomas Maddux
May 31, 2019
Easye Quick, friendly, professional, and helpful. Very easy transaction. From the sales staff, to management and finance...thenprocess was incredibly smooth Quick, friendly, professional, and helpful. Very easy transaction. From the sales staff, to management and finance...thenprocess was incredibly smooth and easy. The whole experience was positive More
by Zan_hamilton
Employees Worked With
Niki Gihnm 5 stars, Dale Acelar
May 31, 2019
Pick-up new DAI employee car Great experience, well prepared and organized. Tom Maddux is the key to this experience, as always has a smile, friendly and makes time, regardless h Great experience, well prepared and organized. Tom Maddux is the key to this experience, as always has a smile, friendly and makes time, regardless how busy he is. More
by RYAN.MURPHY0
Employees Worked With
Thomas Maddux
May 27, 2019
Gracious, helpful, and informative! The team is top notch! Always very friendly and accommodating even when my schedule was challenging. Tom went above and beyond to make sure I unders The team is top notch! Always very friendly and accommodating even when my schedule was challenging. Tom went above and beyond to make sure I understood the lease program, answering all my questions timely -- in in various ways (phone, email, and in person)! Gracious is the word that comes to mind! Definitely excellent customer service! More
by KAROL O
Employees Worked With
Thomas Maddux
May 26, 2019
Unprofessional Sales experience Dealership is not professional. I had a deal for a car and submitted a credit app, then I was informed that car was sold out from under me...and they Dealership is not professional. I had a deal for a car and submitted a credit app, then I was informed that car was sold out from under me...and they pulled my credit!!! We had an agreed upon price and I asked if I needed to submit a deposit. They said I didn't have to, then I filled out the credit app. Two days, no response, and then I called and the car is sold. I was taken advantage of because I was trying to do an out of state deal. Which I have done many times before. Worst dealership experience. More
by cinguimd
Employees Worked With
Daniel from sales
