
Mercedes-Benz of Portland
Portland, OR
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Ladies trust Greg Zuccarello. He is a gem! As a wife and mother, the vehicles I have driven were utilitarian. Now, kids are gone, husband out of town, and I am going to buy a car I want! I had As a wife and mother, the vehicles I have driven were utilitarian. Now, kids are gone, husband out of town, and I am going to buy a car I want! I had planned to purchase a BMW 7 series with the salesman awaiting my call the following morning to make arrangements. My son encouraged my to talk with Greg Zucarello and off I went to Mercedes-Benz of Portland. I had not researched Mercedes and was completely ignorant as to the models and options. Greg knew the inventory, asked my several questions to understand what I would like and showed me variety of vehicles. He was knowledgeable and able to educate me on the differences of the various models and able to compare and contrast the options of each. He was kind, patient and respectful. I bought my "first car" that day. The process was fast and stress free. My husband.... well, he said he wasn't leaving town again. Seriously, he said he was appreciative that I met Greg who helped me through this process so I was able to purchase the vehicle I wanted. More
Out Standing Quality!!! Jeffrey Glavin, Went above and beyond his call of duty for us. We were very fortunate to have reached him when we called on the Lexus! Jeffrey,is ve Jeffrey Glavin, Went above and beyond his call of duty for us. We were very fortunate to have reached him when we called on the Lexus! Jeffrey,is very knowledgable,professional and very out going-which is all the attributes you want in a sales person. Thanks for all your help Michael & Mark Kirkland, WA More
2013 Smart Fortwo Passion Cabriolet Purchase Bruce Stromenger sold me a 2013 Smart Fortwo Passion Cabriolet and I couldn't be happier with the car, his service or the dealership as a whole. From Bruce Stromenger sold me a 2013 Smart Fortwo Passion Cabriolet and I couldn't be happier with the car, his service or the dealership as a whole. From start to finish, I did not feel pressured, but rather I felt I was educated and encouraged to ask questions until I felt confident in my decision. Even from first phone contact I was sent a detailed package of information on the Smart car choices as for models and the current leasing/financing options. Bruce also took the time to walk me through the package before I ever stepped foot into the dealership. I went in with the intent of leasing a vehicle and instead decided to purchase it because of the great price, quality service, the safety standards of the smart car and all of the special smart car perks. I never would have committed to buying this a vehicle without being 100% satisfied with the way I was treated. I wouldn't have chosen to go into debt if I didn't believe in the Smart Fortwo, Bruce and the dealership. I got a quality car, quality service/ guidance (note: I do not say salesman) and a quality dealership. I have never been more content or satisfied with a vehicle purchase. Bruce did right by me and I know he will do his best for you too so if you're looking, he's ready to listen and help you make a SMART decision. :) Sincerely, Candace More
Arrogance, eliteist and way too self involved After turning in my lease and suddenly becoming aware of exorbitant service charges I simply asked "why" and "can you explain this to me" Tom acted a After turning in my lease and suddenly becoming aware of exorbitant service charges I simply asked "why" and "can you explain this to me" Tom acted as if he could never be questioned or loosely interpreted "how dare you question me". This is a prime example of poor customer relations and furthermore how nobody should be talked down to in any capacity let alone as a returning customer to this business. In ending this why we have choices of where to take our business and why a little humility and friendliness can go a long way. Be up front with people!!! and be fair! More
A dream come true When I was 5 years old, a friend of my parents bought himself a Mercedes for his 50th birthday. I remember it like it was yesterday. He gave me a ride When I was 5 years old, a friend of my parents bought himself a Mercedes for his 50th birthday. I remember it like it was yesterday. He gave me a ride and I decided that day, that when I turned 50 I would buy myself a Mercedes. Well, it's been 44 of those 45 years and the wait is finally over. We were driving by the Mercedes dealership in Portland and decided to go in and "look around". We met Dale Acelar and it became apparent that my dream was about to come true. Dale is SUPER knowledgeable about all things Mercedes. Not only is he knowledgeable, he is passionate about Mercedes and has a true love for the vehicle. I was very precise on what I wanted and he was awesome, and very patient with me. Always friendly, always ready to find what I wanted. I left the dealership that day ecstatic. After thinking about it overnight, I called Dale to see if I could come look at a different model just to make sure it was really what I wanted. He was so accommodating. "Absolutely. No problem. Whatever you want." was always his answer. So I came back, by myself, and just sat in the car. I touched everything, sat in every seat, played with all the buttons...all by myself. Dale would come to check on me every now and then, but mostly he just let me play...and fall in love. I did buy my car and it is the most beautiful thing I have ever owned. Although everyone at the dealership was super nice and so helpful, I am certain my experience was enhanced because of Dale. He is over the top professional, friendly, and ready to help. I would recommend anyone who is thinking of purchasing a Mercedes to go to the Portland dealership and ask for Dale. Your dream-come-true could be waiting. More
I recently leased a 2014 CLA from Mercedes Benz of Portland. I could not be happier with the service I received while I was there. I was helped by Jeffery Glavin, and he was awesome! My favorite thing Portland. I could not be happier with the service I received while I was there. I was helped by Jeffery Glavin, and he was awesome! My favorite thing about working with him is that I didn't feel any pressure. He was extremely knowledgable and patient while answering my insane amount of questions. He spent a lot of time with me, and really wanted me to end up with a car that I loved. I left with a beautiful car that suits me perfectly. I would definitely recommend him to anyone shopping for a car. More
Thank you, Dale for helping me get my very first new car! I appreciated his diligence and candor in regards the buying/finance process, as my deal wasn't the easiest. I am so excited to ride around town in m I appreciated his diligence and candor in regards the buying/finance process, as my deal wasn't the easiest. I am so excited to ride around town in my new Mercedes. Thank you Dale and Mercedes-Benz of Portland! More
This was our first Mercedes purchase and we went to the dealership because it had been rated well on various social media websites. Having driven non-luxury cars till now, we were a little intimidated at t dealership because it had been rated well on various social media websites. Having driven non-luxury cars till now, we were a little intimidated at the swanky showroom. Jeffery Glavin put us at ease, showed us the various cars that we could buy and took care to explain with great effort, the pros and cons of each car. After we had decided on our car, we explained to him that the vehicle was marked up by 10% as compared to the KBB value and he immediately reduced the price to the KBB value. No haggling, whatsoever. He was very warm and we walked out satisfied within 2 hours having all the paperwork done and the new car keys in our hand! I highly recommend this dealership if you want a new/used car! More
Doug was very knowlegable and offered several options to me. He followed up several times and invited me back any time if I had any other questions. Doug was very accomodating and respectful. I will continu me. He followed up several times and invited me back any time if I had any other questions. Doug was very accomodating and respectful. I will continue to use the service dept in the future. More
HI my name is John Stoica I had another great experience with Mercedes of Portland by purchasing a new 2014 S550 and I am very satisfied I worked with Dale Acelar to me is one of the most experienced sales with Mercedes of Portland by purchasing a new 2014 S550 and I am very satisfied I worked with Dale Acelar to me is one of the most experienced sales man I've worked with and this is not my first trip to this dealer , he did everything to make me happy with the purchase he went out of his way to help and make sore I understand everything and be happy , he is not a selfish sales man only to make a dollar he works for it hard and don't let you down I do recommend him and will do business with him again Thanks More