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Mercedes-Benz of Portland

Portland, OR

4.2
2,502 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,502 reviews

July 04, 2014

Ladies trust Greg Zuccarello. He is a gem! As a wife and mother, the vehicles I have driven were utilitarian. Now, kids are gone, husband out of town, and I am going to buy a car I want! I had More

by garcireb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregorio Zuccarello
June 29, 2014

Out Standing Quality!!! Jeffrey Glavin, Went above and beyond his call of duty for us. We were very fortunate to have reached him when we called on the Lexus! Jeffrey,is ve More

by opleaz
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 07, 2014

2013 Smart Fortwo Passion Cabriolet Purchase Bruce Stromenger sold me a 2013 Smart Fortwo Passion Cabriolet and I couldn't be happier with the car, his service or the dealership as a whole. From More

by blueeyes1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candace Shue, Bruce Stromenger
May 18, 2014

Arrogance, eliteist and way too self involved After turning in my lease and suddenly becoming aware of exorbitant service charges I simply asked "why" and "can you explain this to me" Tom acted a More

by kulakn
Customer Service
Quality Of Work
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Recommend Dealer
No
Jun 11, 2014 -

Mercedes-Benz of Portland responded

Hello Kulakn, Thank you for taking the time to share your feedback. We strive to provide exceptional customer service with every visit and I am sorry that you did not experience this. The charges associated with your lease return were outlined in employer’s lease program and agreement with Mercedes-Benz Financial Services and as such were not open to negotiation by us. I apologize if this was not explained to you in a satisfactory way. Regards, Andrew Plummer General Manager

May 03, 2014

A dream come true When I was 5 years old, a friend of my parents bought himself a Mercedes for his 50th birthday. I remember it like it was yesterday. He gave me a ride More

by KristineSouza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Acelar
April 05, 2014

I recently leased a 2014 CLA from Mercedes Benz of Portland. I could not be happier with the service I received while I was there. I was helped by Jeffery Glavin, and he was awesome! My favorite thing More

by erw007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 04, 2014

Thank you, Dale for helping me get my very first new car! I appreciated his diligence and candor in regards the buying/finance process, as my deal wasn't the easiest. I am so excited to ride around town in m More

by JSK31613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Acelar
March 24, 2014

This was our first Mercedes purchase and we went to the dealership because it had been rated well on various social media websites. Having driven non-luxury cars till now, we were a little intimidated at t More

by pal4lyphe
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 14, 2014

Doug was very knowlegable and offered several options to me. He followed up several times and invited me back any time if I had any other questions. Doug was very accomodating and respectful. I will continu More

by cherrypie310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 25, 2014

HI my name is John Stoica I had another great experience with Mercedes of Portland by purchasing a new 2014 S550 and I am very satisfied I worked with Dale Acelar to me is one of the most experienced sales More

by stoicairoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chung, Dale Acelar
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