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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.2
2,525 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,525 reviews

January 17, 2024

It was great My experience is more based on the customer service which is Mekonnen is great at & very friendly More

by WARRENJAMES97
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene, Mekonnen Wossene
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Jan 17, 2024 -

Mercedes-Benz of Portland responded

Warren, we're delighted to know that you had a great experience with Mekonnen at Mercedes-Benz of Portland. Thank you for the positive feedback about our customer service!

January 16, 2024

Very friendly and easy. It was very smooth from scheduling an appointment, sign in when arriving at the dealership and getting my service was done in a reasonable time. More

by JIM@MACVICARSPORTS.COM
Recommend Dealer
Yes
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Jan 16, 2024 -

Mercedes-Benz of Portland responded

We're glad to know your experience at Mercedes-Benz of Portland was smooth and efficient. Thank you for sharing this positive feedback, we appreciate it!

January 16, 2024

It was quick and very pleasant. Best experience I had and he was very helpful,fast and nice More

by OLESYAPRIK15
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene, Mekonnen Wossene
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Jan 17, 2024 -

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle to Mercedes-Benz of Portland for its maintenance needs. Our team is happy to have provided you with timely and helpful service. Until your next visit, safe travels!

January 16, 2024

Easy to work with, friendly staff. Mark Tower is the best advisor out there. He always makes sure I'm taken care of. More

by AUSTINY97
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
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Jan 17, 2024 -

Mercedes-Benz of Portland responded

We're glad to know you had a positive experience with our team and Mark here at Mercedes-Benz of Portland. We always aim to provide the best service possible, so your feedback is much appreciated!

January 16, 2024

The process was easy, quick and efficient I would highly recommend the dealership for any service needs on a vehicle More

by TRILLGLOKU23
Recommend Dealer
Yes
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Jan 17, 2024 -

Mercedes-Benz of Portland responded

We're glad to know your experience with our team at Mercedes-Benz of Portland was efficient and easy. Thank you for recommending us, we hope to get the opportunity to serve you again.

January 16, 2024

Bella was awesome in handling my service B. She just took care of it all flawlessly! More

by ABHAY.NILAKHE
Recommend Dealer
Yes
Employees Worked With
Bella
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Jan 17, 2024 -

Mercedes-Benz of Portland responded

It is a pleasure to read that our team member, Bella, provided you with top-notch customer care during your vehicle's recent service. We will be sure to pass along this great feedback. Until your next visit with us, drive safe!

January 16, 2024

I have a radiator leak and they didn't mention that but the mention I need to change coolant fluid, just wondering what is more important radiator leak or changing coolant, it looks like you don't want to More

by MAZEN163
Recommend Dealer
Yes
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Jan 19, 2024 -

Mercedes-Benz of Portland responded

We're sorry to read about your recent experience. It's important that our customers are fully informed about their vehicle's condition, and we apologize if this wasn't the case during your visit. We would like to discuss this further with you and clarify any misunderstandings or concerns you may have regarding the service provided. Please feel free to reach out at a time convenient for you. Thank you, Eric Trueblood - Service Manager - 503-228-8351

January 15, 2024

Quick and nice. The device was quick and the service was very professional and amazing!! More

by RAMOSSMARIELA
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mylee Burns
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Jan 16, 2024 -

Mercedes-Benz of Portland responded

Thank you for taking the time to write about the timely and professional service our team provided during your recent visit. Working with you was our pleasure and we hope to get the opportunity to do so again in the future.

January 15, 2024

It was a smooth transition to get me in a brand-new car and the staff members were exceptional. More

by SUSANMONFRIES
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mylee Burns
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Jan 16, 2024 -

Mercedes-Benz of Portland responded

Susan, congratulations on your new car purchase! Our team is happy to have made this an enjoyable experience and we hope to get the opportunity to work with you again down the road.

January 15, 2024

No No No No No No no no no no no no no no no no More

by MUNIS
Recommend Dealer
Yes
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Jan 16, 2024 -

Mercedes-Benz of Portland responded

Thank you for the positive rating. Our team appreciates you taking the time to make this submission and we hope to get the opportunity to serve you again down the road.

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