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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.2
2,514 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,514 reviews

February 20, 2023

He is my favorite service man. So kind and helpful. We keep coming back, because the service is great. More

by DAN@ECKMANCPA.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower
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Feb 21, 2023 -

Mercedes-Benz of Portland responded

Thank you for continuing to return to Mercedes-Benz of Portland for your vehicles maintenance, Dan! We are pleased to see the level of care provided by our team is what has allowed us to earn your business. We look forward to having you back down the road.

February 20, 2023

Honestly, this was one of the best car buying experiences I have had. Everyone was so friendly, kind, and patient. They went above and beyond to make sure I was happy with my purchase. Alvin was wonderful! More

by BISHOP0113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nickolas Kalantari, Alvin Joswick
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Feb 20, 2023 -

Mercedes-Benz of Portland responded

Hi! Thank you so much for taking the time to leave us a 5 Star Review. We're thrilled to hear you had such an wonderful car buying experience and that Alvin was able to help you out. We look forward to seeing you again soon!

February 19, 2023

I had a great experience and service during my visit and purchase of my new car. More

by ERNESTO_6789
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Levias, Jennifer Joseph
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Feb 20, 2023 -

Mercedes-Benz of Portland responded

Hi! Thank you for taking the time to leave us a 5 Star Review! We're thrilled to hear that you had a great experience with our team and congratulations on your new car!

February 18, 2023

Service requested performed very well! . Car wash left wheels dirty! I routinely go to MB Portland for maintenance! More

by BLACKETER14366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Feb 20, 2023 -

Mercedes-Benz of Portland responded

Hi! Thank you for taking the time to share your experience with us. We look forward to seeing you again in the future!

February 18, 2023

Very friendly, knowledgeable, and professional. Purchased my new Mercedes hassle free! Would recommend to anyone looking to purchase a new Mercedes. More

by STEPHFINNEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Raymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ellett
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Feb 20, 2023 -

Mercedes-Benz of Portland responded

Hi! Thank you for taking the time to leave us a 5 Star Review. We're so happy to hear that our team was able to assist you with the purchase of your new vehicle. Congratulations and we look forward to seeing you again!

February 16, 2023

They work with me until I found the car I wanted and the price was good. More

by REMONA.MCGEE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Levias, Nickolas Kalantari
Report | Print
Feb 18, 2023 -

Mercedes-Benz of Portland responded

Hi, Remona! Thank you for taking the time to leave us a 5 Star Review. Please let us know if there's anything we can help you with in the future.

February 15, 2023

Ryan provided excellent service, knowledgeable and thorough! Financing was quick and easy. Would highly recommend to others! More

by CM4446
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nickolas Kalantari, Ryan Ellett, Jennifer Joseph
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Feb 16, 2023 -

Mercedes-Benz of Portland responded

Congratulations on your new vehicle! We couldn't be more grateful for your business here at Mercedes-Benz of Portland. The least we could do is repay you with a great buying experience. Should any future needs arise, please keep our team in mind.

February 15, 2023

Great people and good mechanics. Problem is parts. They just don’t or can’t keep a good stick in the system. More

by ATTPHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2023 -

Mercedes-Benz of Portland responded

Thank you for taking the time to share this candid feedback, while your concern is understood, we hope you will understand parts availability is out of our teams hands. Please don't hesitate to reach out should you have any further questions.

February 15, 2023

I went to service my AMG and the service department was very awkward and not very inviting. They didn't have a receptionist so you kind of stand there until someone lifts their head off their desk and ackn More

by Linda Andrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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February 15, 2023

They were helpful and completed the job in a timely manner. Easy to work with. More

by J.KOBBERVIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Feb 16, 2023 -

Mercedes-Benz of Portland responded

Providing timely and helpful service was our pleasure! Thank you for taking the time to highlight these aspects of your visit. Our team looks forward to providing this same great level of care during your next visit.

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