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Mercedes-Benz of Portland
Portland, OR
2,513 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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January 15, 2023
Andrew was absolutely amazing and I would recommend to all of my friends. This was a Christmas surprise and Andrew took the time and patients to show me all of the vehicles until we found the exact on th all of my friends. This was a Christmas surprise and Andrew took the time and patients to show me all of the vehicles until we found the exact on that fit my needs. As it was surprise Andrew scheduled time to meet with my wife and do vehicle 101 after the sale. Great Job Andrew!! More
by TOMMY45
Verified CustomerEmployees Worked With
Kenny Levias, Andrew Fox, Jennifer Joseph
January 13, 2023
Mark Tower is the best! I have been using this dealer since 2006, went through many good associates in this dealership. But nothing like the service Mark have provided I have been using this dealer since 2006, went through many good associates in this dealership. But nothing like the service Mark have provided More
by JOANIEMAR
Employees Worked With
Mark Tower
January 13, 2023
I almost always get terrific service. Only when they are very busy but someone always keeps track that you have been helped. The efficiency is very good and I always get my car back on t Only when they are very busy but someone always keeps track that you have been helped. The efficiency is very good and I always get my car back on time and in great shape. Thank you to all the staff for such good work! More
by KLBAY
Employees Worked With
Other Employees :
Brandon Godbey was one of my earlier service writer and has moved up in the company. Bot when I recently had a tire issue he made sure I got my car in asap and repaired the same day. He has always been highly knowledgeable and the best to work with.
January 12, 2023
They squeezed us in, were very communicative, and took care of the problem. Very satisfied care of the problem. Very satisfied More
by JIMMOORE2
Employees Worked With
Other Employees :
The young woman who makes appointments for service was great!
January 12, 2023
My service person was great as always. Another person kept butting in and saying things that angered me about voiding a car warranty. I’ve been a customer since 1999 and I’ve never been ta Another person kept butting in and saying things that angered me about voiding a car warranty. I’ve been a customer since 1999 and I’ve never been talked to at MB like that More
by Gambinok
Employees Worked With
Mark Tower
January 11, 2023
My phone call for help - your response, “Come on down. We’ll see what we can do.” Arrived 45 minutes later, my car was inspected, problem found, I was back on the road about 30 minutes later. it was We’ll see what we can do.” Arrived 45 minutes later, my car was inspected, problem found, I was back on the road about 30 minutes later. it was a minor problem, but an irritating warning notification properly attended to. Thank you Mark Tower and the service mechanic that fixed it. I drove away thinking, “Now that’s service!” Happy New Year to you all. More
by SLAPIKASM
Employees Worked With
Mark Tower
