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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.2
2,515 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,515 reviews

January 11, 2023

My phone call for help - your response, “Come on down. We’ll see what we can do.” Arrived 45 minutes later, my car was inspected, problem found, I was back on the road about 30 minutes later. it was More

by SLAPIKASM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Jan 11, 2023 -

Mercedes-Benz of Portland responded

Thank you for reaching our to our team at Mercedes-Benz of Portland. Getting you back on the road as efficiently as possible was our pleasure and we hope to have the opportunity to work with you again in the future.

January 09, 2023

Very unorganized, no planning even though it was months before they could schedule my car in for service. More

by TAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Popplewell
Report | Print
January 08, 2023

MB of Portland was excellent. Huge inventory. Knowledgeable staff and a very professional atmosphere. Thank you!! More

by DAVE@ROGUEVALLEYPUMP.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alvin Joswick, Jennifer Joseph
Report | Print
Jan 10, 2023 -

Mercedes-Benz of Portland responded

Hi Dave, thank you for taking the time to share this excellent review of our team at Mercedes-Benz of Portland. Providing you with a great car buying experience was our pleasure and we hope to have the opportunity to work with you again in the future.

January 07, 2023

Very good service. Will take my car back in the future. Final price lower than expected. More

by wepj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Jan 09, 2023 -

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle to our team at Mercedes-Benz of Portland for service. We are pleased to know you were happy with the service provided, and look forward to your next visit here. Until then, drive safe.

January 07, 2023

Mercedes of Portland was extremely helpful and knowledgeable. I would recommend my experience to anyone. More

by EMILYHAWKINS123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nickolas Kalantari, Samuel Kim
Report | Print
Jan 09, 2023 -

Mercedes-Benz of Portland responded

Hi Emily, thank you for your willingness to recommend our team at Mercedes-Benz of Portland. We are happy to have provided you with helpful and knowledge able service and hope to have you back for any future automotive needs.

January 07, 2023

Courteous, helpful and conscientious employees and a clean, efficient operation. Good location for those that live and/or work in the city. More

by MEE-PNW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Popplewell
Report | Print
Jan 09, 2023 -

Mercedes-Benz of Portland responded

Thank you for this kind review of our team, facilities and location! Your business here at Mercedes-Benz of Portland greatly appreciated. We look forward to having the opportunity to work with you again in the future.

January 06, 2023

Great experience. Loved GM of used sales as well I will recommend your team thanks More

by RESUMEGOOD4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duncan Ostrander, Ryan Ellett, Jennifer Joseph
Report | Print
Jan 09, 2023 -

Mercedes-Benz of Portland responded

Thank you for your willingness to recommend our team. We are happy to know you had a great car shopping experience and hope to have you back at Mercedes-Benz of Portland for any future needs.

January 06, 2023

Alvin was really great to work with, Alvin was very knowledgeable, helpful, patient and professional. More

by ROY.SCOTTJR1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvin Joswick
Report | Print
Jan 09, 2023 -

Mercedes-Benz of Portland responded

Hi Roy, thank you for this great review. Our team is always happy to provide patient and professional service, and we hope to have you back at Mercedes-Benz of Portland for any future needs.

January 06, 2023

Our sales person was Mitchell R. He was very polite and very helpful in selecting the right car for us. Mylee was also very nice. I would recommend buying here as there was no pressu More

by JTAJR39
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Raymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2023 -

Mercedes-Benz of Portland responded

Thank you for stopping by Mercedes-Benz of Portland! We are happy to know our team members, Mitchell and Mylee provided you with an excellent car buying experience. Enjoy your new Mercedes, and please, don't hesitate to reach out for any future needs.

January 06, 2023

Joseph was a great salesman. He made the entire process so easy and enjoyable. I would highly recommend Mercedes Benz of Portland to anyone looking for a new vehicle. More

by AKIMBERLIN28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duncan Ostrander, Joseph Edgerly
Report | Print
Jan 09, 2023 -

Mercedes-Benz of Portland responded

Thank you for taking the time to recommend Joseph and our team at Mercedes-Benz of Portland. We are happy to have provided you with an excellent car buying experience and hope to have you back for any future needs.

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