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Mercedes-Benz of Portland
Portland, OR
2,502 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,502 reviews
January 03, 2023
I like being greeted upon arrival and told what to expect in terms of cost and down time. in terms of cost and down time. More
by colistro1
Verified CustomerEmployees Worked With
December 31, 2022
Good service ,nice customer treatment, good snacks and coffee and tea and pop soda and water, nice and comfortable lounge. coffee and tea and pop soda and water, nice and comfortable lounge. More
by Merci
December 31, 2022
Very friendly and thorough. Parts were an issues but were forthcoming on the process and timeframe. Very happy overall Parts were an issues but were forthcoming on the process and timeframe. Very happy overall More
by MACKEYA_CPG
Employees Worked With
Other Employees :
Mekonnen Wossene, Rod Soprito
December 30, 2022
Excellent service and very friendly staff. Scheduling and reminders are just perfect as well. Thank you Scheduling and reminders are just perfect as well. Thank you More
by ADAM.AFIFI
Employees Worked With
December 30, 2022
Andy is reachable, professional, and was very helpful during and after the service. Very happy with the gentleman. during and after the service. Very happy with the gentleman. More
by Mohammed.MARAEE
December 30, 2022
Service Dept was very good, they both went the extra mile with me, especially, to answer questions about the software interface. The car didn’t get washed somehow:( which I had looked forward to. I have on with me, especially, to answer questions about the software interface. The car didn’t get washed somehow:( which I had looked forward to. I have ongoing issues with this dealership however in regards to how the leasing/financial process was handled. The paper signing with finance seemed not as well-informed as it should be and the credit checks not as clear or transparent. We were leasing the car for me and I asked several times that that be made clear in the payments, notifications, ongoing communication. It has never been corrected - my husband continues to receive all communication and service had the VIN# under my husband’s name. Frustrating, feels like the 90’s. The Sales person who assisted us and took us on test drive was very good, well informed and prepared. More
by PN
Employees Worked With
Other Employees :
Duncan Ostrander, Sean Popplewell
December 29, 2022
Your team doesn’t have the resources, or attention to details that it needs to support the brand. Felt like I was imposing, rather than being sold a service. details that it needs to support the brand. Felt like I was imposing, rather than being sold a service. More
by LEO.CONNOLLY
Employees Worked With
Not applicable
December 29, 2022
Always greet me right as I pull in, take care of me quickly and have me on my way. Everything gets done to the last detail of washing my car. Love my dealership quickly and have me on my way. Everything gets done to the last detail of washing my car. Love my dealership More
by DAVIDS17
Employees Worked With
Rod Soprito
December 29, 2022
Great service, easy to get a ride while waiting, lobby is available with good coffee supplied available with good coffee supplied More
by THARMON03
